Office Manager/Purchasing agent

Posted on: 2008-09-19

LAURA PARZYGNAT 1249 W. THORNDALE CHICAGO IL, 60660 312-489-9426 [email protected] OBJECTIVE: Seeking a full time position to utilize my customer service skills. SUMMARY OF QUALIFICATIONS EMPLOYMENT Work History ComputerWorks of Chicago September 2005- August 2008 Chicago, IL Purchasing Agent/Office Manager $33,500/year · Answer all calls placed to administrative as well as personal line. · Troubleshoot order, delivery, and vendor problems. · Oversee all outbound and inbound shipping. · Order all office supplies. · Manage telephone system, adding, deleting new users and mailboxes. · Create all customer accounts and assist the sales department in making sure all orders are correct. · Order all equipment for new installs and make sure the equipment arrives in time for on site installation. · Invoice customers as well as collect outstanding bills for payment. · Invoice customers for products purchased using Quickbooks. Private Party Contract September 2004- June 2005 Niles, IL Nanny $500/week · Basic health and welfare care for 2 pre-school aged children. · Formulated structured learning/playtime activities. Rush North Shore Medical Center August 2000 - August 2004 Skokie, IL Operations Supervisor, Information Systems $40,000/year · Supervise staff of 3 in daily operations for the medical center. · Purchase all computer related equipment, including hardware and software, for entire medical center. · Manage incoming calls to the helpdesk as well as provide first tier support to customers. · Manage helpdesk software to ensure proper tracking of all calls placed to the helpdesk. · Oversee all daily, weekly, monthly and yearly backups of multiple systems throughout the hospital, including mainframe, network and department specific applications. · Work with Technical Manager and director of IS to establish wants and needs of customers. Expeditors International March 2000-August 2000 Bensonville, IL Air Export Account Representative · Prepare cargo for air travel throughout the world. · Update cargo spreadsheet twice daily and present to customer for detailed records. Rush North Shore Medical Center July 1997 – Dec 2000 Skokie, IL Helpdesk Support Technician · Answer helpdesk phone and give first level phone support to customers with hardware and software related problems. · Log all calls into Help! Software. · Run daily, weekly, monthly and yearly backups for all hospital systems. · Print all reports and medical sheets and deliver to various departments throughout hospital. · Work closely with Operations Supervisor to ensure customer satisfaction. Illinois Department Of Corrections March 1997-July 1997 Joliet, IL Correctional Officer · Oversee several hundred inmates in their daily activities. · Provide security to co-workers and inmates. · Perform cell extractions and move prisoners from one location to another within the prison. Misener Holley Animal Hospital June 1991-July 1997 Veterinary Technician · Assist doctors in surgery of small breed animals. · Provide daily healthcare for animals. · Answer phones and make appointments for clients and their pets. COMPUTER SKILLS Software: MS Word, Excel, Outlook, PowerPoint, Quickbooks, Filemaker Lotus Notes, HELP! (Help Desk tracking software), VPS (printstation software), Invision (mainframe). Operating Systems: NT, Windows 95, Windows 98, Windows 2000, Win XP.