Business Development Associate

Posted on: 2008-09-09

Teresa M. Coursin-Blackwell 1365 W Estes Ave #3-O Chicago, IL 60626 773.961.4205 [email protected] Professional History Business Development Associate May 08 – Present Serenity Financial Group, LLC  Developed Employee Handbook, reviewed all employee files for compliance  Evaluated and Designed Branding consistent with Green Business Model  Developed Email Marketing Campaign targeting Re-finance market  Event Planning for Team & Relationship Building Events  Proposed New Business Model focusing on growth and expansion  Networked and Recruited new Partners  Conducted Research into new markets  Supported CEO and President in all administrative duties Executive Administrative Assistant Mar 07– Nov 07 Bally Total Fitness thru ADVHR, Chicago, IL  Provided administrative support to AVP of Employee, Training & Development and Senior Director, Employee Training & Development  Maintained heavy calendar of appointments, conference calls, internal and external meetings, act as liaison to other departments, distribute mail  Coordinated travel arrangements for up to 23 field Training Managers (airline, hotel, rental car) based on maintained travel profiles utilizing RESX and Travel Agent  Prepared both internal/external correspondence and minutes from meetings as well as monthly teleconference for department  Prepared Expense Reports and Invoices for department  Special Event planning both onsite and offsite while maintaining specific budget  Increased real-time reporting of Key Progress Indicators by 50% through cohesive integration of Training Manager’s Calendar, Intelex, Scantron Evaluations, and actual core curriculum delivered.  Created Key Progress Indicators Reports using Intelex database  System Administrator for Intelex and Scantron  Superior proficiency with Microsoft Office Word, Excel, Power Point, Outlook Assistant to the Director of Marketing Nov 04 – Feb 07 Guaranteed Rate, Chicago, IL  Primary administrative support to Director of Advertising & Marketing  Provided as needed administrative support to 75 VP’s of Mortgage Lending  Coordinated off site Catering Events for 75 VP’s of Mortgage Lending on a weekly basis  Managed calendar, schedule appointments, conference calls, and coordinated meetings both internal and external, and special events  Wrote correspondence, proofed and edited press releases, collateral marketing pieces, and other documents to ensure accuracy and consistency  Designed and administered billing system utilizing Excel to ensure the accuracy of marketing/advertising dollars spent on the 200+ VP’s of Mortgage Lending and providing reports/analysis of spending on a monthly basis  Strategize with new VP’s of Mortgage Lending for optimal implementation of our marketing program to their database.  Negotiated with national vendors to ensure consistency and integrity of branded products available to both Wholesale Mortgage Account Executives & VP’s of Mortgage Lending  Maintained inventory of marketing related items Various Assignments Sept 02 – Sept 04 A-1 Tremendous Temporaries & Manpower, Louisville, KY  Reduced claims by more than $250,000 in a 90-day period for coach manufacturer by ensuring replacement of warranted products were within contractual parameters  Designed and executed collection procedures and policies in accordance with FDCPA for 5 apartment communities in several states  Coordinated with local employment agency personnel job fairs for largest manufacturer in the county with over 500 potential applicants in attendance. Conducted and scheduled background screening, pre-employment testing, welding training, drug screening and physicals for potential applicants. Created database in compliance with EEOC for previous disqualified applicants for use at additional employment fairs General Manager June 00 – Aug 02 JPL Management, d/b/a Burger King Restaurants & Wholly Owned Dairy Queen, Inc., Louisville, KY  P&L responsible managed all aspects of operation at multi-million dollar facility  Provided one-on-one counseling; encouraging teamwork through individual participation  Cross – trained staff to increase efficiency, employee overall value, and reduced payroll costs  Conducted new hire orientation. Diversity and sexual harassment training quarterly.  Innovative Community Outreach to improve quality and quantity of staff. Education Kaplan University Jan 08 - Present B.S. Psychology Sullivan University, Ft Knox, KY Aug 02 – July 04 Business & Human Resources