Technician

Posted on: 2008-08-01

Linda J. Croke 1254 Short Ct. Apt 11 Rochelle , IL 61068 – [email protected] - Tel: 815-826-0410 Personal Statement Extensive experience with MS-DOS, Microsoft Windows 95, 98, ME, XP and Vista, Microsoft Word, Microsoft Excel, Microsoft Outlook, PC setup and installation, various peripherals, data entry, and file updating. Experience with daily system-operations and a variety of customer service areas. Maintain free advice web site www.crokecomputersolutions.com Work Experience ASCOG Lawton, Ok, 802 Main St. Duncan, Ok. 73534-1647 (August 1999 - November 2002) Career/ Employment Counselor • Manage a caseload of 100 clients. Caseload entailed current clients and clients who had completed their training. • Spoke to large public groups pertaining to various programs and services which may be available to them. • Provided individuals educational and vocational guidance. • Administer tests to distinguish interests, aptitudes, abilities, and personal characteristics for vocational and educational planning. • Utilized labor market data to assist clients make and carry out educational and vocation objectives. • Provide employment services to individuals seeking employment or training. • Assist clients with alternative funding (Pell, community grants) who could not afford higher educational costs. • Served customers utilizing separate WIA programs such as; dislocated workers (TAA, NAFTA), adults, youth, and welfare to work. • Clients were contacted periodically for follow-up information for 1 year. • The Money Smart Program (FDIC) was utilized to educate the public about personal finance. • Investigated and resolved computer software and hardware problems of co-workers. • Provide network (NOVELL) support services to maintain, retain, and reconnect users to mainframe. • Systems were analyzed to determine whether the problem is caused by hardware, such as, modem, printer, cables, or T100 line. • Resolved Internet connection problems caused by security tools, and or re-installed software when software became corrupt. * Windows 95, and 98, ME, Windows Xp * Microsoft Office 2003 Includes Excel, PowerPoint * Microsoft Works * WordPerfect 11 * Microsoft Outlook and Express * Novell 3, 4 ROE Ogle And Lee County, Oregon, IL Substitute Teacher, self employed (August 2005 - Present) • Provide services to school districts requiring a teacher to fill in for absent teacher. • Instruction in all subject matter including but not limited to physical education, computers, math, science, English, etc. and grade levels. • Assist students in searching internet to obtain specific information using filtering tools. • Provide specialized one on one instruction for special education students. • Provided conflict resolution when needed. • Supervised student teachers. ComputerAssistant 230 S. 500 W Suite 17, Salt Lake City, Utah 84101 (October 2007 -Present) Technician • Perform on site repair of computers and components. • Replace existing hardware • Re-install software • Provided specialized system analysis Barrister 835-B Pride Hammond, LA 70401 (April 2008 -Present) Technician • Perform on site repair of computers and components. • Replace existing hardware • Re-install software • Provided specialized system analysis Pomeroy 1020 Petersburg Road, Hebron, Kentucky 41048 ( July 2008 -Present) Technician • Perform on site repair of computers and components. • Replace existing hardware • Re-install software • Provided specialized system analysis Education Bachelor of Science: Technology (CIS), 1998 - Cameron University, 2800 West Gore Blvd Lawton, Oklahoma 73505 Primary focus in Database development and the following Programming languages:  Cobol  Rpg  Watscom SQL  C++  Microsoft Visual Basic Associates in Data Processing, 1997 - Cameron University, 2800 West Gore Blvd Lawton, Ok 73505 • Data Processing, Computer Programming Languages High School Diploma, 1981 - Hanau American High, Germany • Diploma Obtained