Product Manager

Posted on: 2008-07-23

Delicia Cobb [email protected] 2307 S. Greenwood Place #B Ontario, CA 91761 Cell: 626-437-8496 Objective   Dynamic leader with MBA eager to contribute broad Management/Administrative background toward actively supporting a progressive organization in optimizing operational and revenue performance as a key staff member. Proven leadership and negotiating abilities in fast paced environments. Excellent interpersonal and analytical skills. Experience June 2005 - Present   Nextace Corporation Anaheim, CA Product Manager ·Contribute sharp business acumen as well as technical expertise toward actively integrating technology solutions/enhancements with operations to maximize productivity, efficiency and profitability ·Developed recruiting procedure that immediately resulted in identifying and hiring qualified industry candidates. ·Facilitate training of production staff on new state’s procedures, and individual client guidelines. ·Optimized the production pay plan which immediately improved employee productivity and morale. ·Maintain and develop quality and acceptable products and services for the customer base as well as assisting in refining internal procedures and systems to help streamline and improve internal processes. ·Disburse changes in system or function when identified by customer, Industry Specialist or internal staff. ·Develop procedures and documentation to streamline the tracking and reporting of System and Procedural changes. ·Report production numbers and worked with key individuals to prepare forecasting and analysis. ·Report Production Associate volumes and accuracy rates. ·Ability effectively to juggle multiple competing priorities and deadlines. December 2004 - June 2005   Diversified Title El Monte, CA Jr. Title Officer ·Oversight of upstart title unit. ·Development of unit procedures and guidelines ·Managed a team of 3 that established a goal of departmental profit and achieved that goal when other department's revenue declined. ·Demonstrated proficiency with a PC and Microsoft applications. December 1998 - April 2002   First American Title Santa Ana, CA Jr. Title Officer ·Oversight of busy title unit. ·Facilitated training of new employees on title insurance basics and proprietary software. ·Supervised staff of 3. Education   National University April 2003 Master of Business (MBA) Business Administration Costa Mesa, CA University of California December 1998 Bachelor of Arts Psychology Riverside, CA