Posted on: 2008-07-14
Daisy L. Fleming 3419 Baywood Circle Antioch, California 94531 (Home) 925-755-8726 [email protected] Objective: To obtain a position that utilizes my current administrative skills while providing challenging opportunities for learning and career growth. Computer Skills: Basic/Intermediate skills in MS Word, Excel, Access, Power Point, some File maker Pro and Outlook, Internet, Adobe Acrobat, Web links, OLPPS and various other computer programs. Work Experience: July 9th 2006 to present: working for various Temporary Agencies doing reception, call centers, and general office. I have over ten years experience as a telephone answering service operator. Program Coordinator/Acting Supervisor – Department of Pediatrics, Division of Neonatology University of California, San Francisco Sep., 2000 – Jan. 2006 Provided administrative support to the Director of the Neonatology Fellowship Program. Duties included transcription, answering multi line phone, scheduling appointments, and handling logistics for meetings and various events. Served as liaison to the Department of Pediatrics and various campus units on behalf of the Neonatology Fellows. Duties included: payroll and benefits, the preparation of applications, monitoring of grants, maintained database and confidential files, Liaison on behalf of Program Director and Department Manager in their absence. Specific administrative duties for the department included: purchasing and inventorying of supplies and equipment, handling incoming and outgoing mail, preparing fed-ex pick up and delivery, key operator for copier and fax machines, contact person for all vendors, planning luncheons, retirement parties and birthday events, preparation of monthly Call Schedule and Journal Club for faculty, fellows, Department Chair and neonatal nurse practitioners; processing all travel vouchers and check requests; reconcile monthly ledgers, prepared paperwork for J1 and H1B scholars, updated OLPPS for current fellow content. Senior Medical Transcriptionist – Department of Anatomic Pathology San Francisco General Hospital April, 1990 – Sept., 2000 Transcribed all surgical pathology reports, autopsies, and death certificates; trained employees for transcription duties, oriented new medical residents each year in the department. Served as liaison for surgical and autopsy formats at San Francisco General Hospital, prepared all materials for pulmonary, tumor boards, and gastroenterology conferences, prepared all quality assurance reports for attendants. Assisted family members and physicians worldwide with diagnoses for patients. Processed calls from the Department of Surgery for fresh pickups and frozen sections; and requested charts from Medical Records. Senior Word Processing Specialist – Department of Urology University of California, San Francisco July, 1988 – April, 1990 Transcribed manuscripts, maintained monthly mailing lists, correspondence, applications, slides, and charts, statistical reports, responsible for routing incoming and outgoing correspondence. I served as office receptionist. Education: B.A. Special Education Clarke College Atlanta, GA M.A. Developmental Therapy University of Georgia, Athens, GA Awards: Going the Extra Mile Awards from the University of California, San Francisco Staff Appreciation Awards, University of California San Francisco Profile: Over 15 years experience as an office administrator and trainer. Excellent experienced in word processing, formatting correspondence and reports, designing spreadsheets, and creating databases. Basic/Intermediate skills in computer operations, i.e. MS Word, some Excel, Power Point and Access, proficient in general accounting procedures. Extensive knowledge in personnel policies and procedures. Excellent knowledge in Event Planning. Strong work ethics and interpersonal skills. Excellent team player. Excellent oral and written communication skills. detail oriented, accurate, organized, and efficient. Highly engaged and motivated. Requires little direction and works on own initiative. References: Dr. Kirk Jones – Clinical Professor – Pathology (UCSF) (415) 353-1696 [email protected] Dr. Thomas Shimotake, – Neonatologist and Director of Neonatology Fellowship Program (UCSF) (415) 476-3076 [email protected] Rashaan Lyons – Division Administrator (UCSF) (415) 206-3828 [email protected]