Posted on: 2008-07-02
ARREN E. RICHARDS 1020 Regal Pointe Terrace Apt. 112 Lake Mary, Florida 32746 P: 407.394.4017 E-mail: [email protected] SUMMARY OF PROFESSIONAL QUALIFICATIONS A highly organized Executive Assistant with extensively experience with 10 years of customer solutions, marketing, management and communications skills. Accustomed to high volume and fast paced environment, detailed oriented and quick learner. Dedicated and focused; able to prioritize and complete multiple task and achieve goals in a timely manner An independent and self motivated professional with ability to grow positive relationships with clients and colleagues. PROFESSIONAL EXPERIENCE CORPORATE ADMINISTRATIVE ASSISTANT IMDC, Inc., 2006-Present Provide administrative support to Vice President and President Coordinate and Prepared Multi-Million Dollar Proposals, and maintained system database Trade Show and Brochure designs with Adobe In Design Software Support Engineering Staff and maintain incoming/outgoing mail Train Staff and assist with employee coordination Update Engineering Reports and Technical Specifications Use Primavera Expedition Software to provide document preparation support for (i.e. RFI’s, shop drawings, specifications). Organize meetings and record minutes Answer multi-line phones CAREER COUNSELOR / SUPERVISOR Workforce Central Florida / ACS, -2003-2006 2005-2006 Greeted referred customers with a smile-offer positive insight into the FSET Program. Documented data entry of all appropriate services provided. Provided general office/clerical support when and where needed. Planned and conducted new employee’s training to enhance skills. Scheduled Staff Meetings weekly. Co-Instruct Orientations available at the One Stop Career Center. 2003-2005 Greeted customers and business vendors. Assisted customers with information regarding the company’s services. Handled multi-phones lines to monitor incoming calls. Assisted customers in the Resource Room including (faxing, coping, internet access). Assisted with WIA (WORKFORCE INVESTMENT ACT), a program which assists customer in training for associate degrees, and technical degree programs. CUSTOMER SERVICE AAA/ TAC STAFFING, 2002-2003 Call Center Setting Handled multi-phone lines to monitor incoming calls. Input accurate data with customers’ information to locate the point of destination. Contacted Route Drivers that were available to send out for assistance. OFFICE ASSISTANT Kane’s Furniture Store, 2001-2002 Performed administrative duties in support of the Office Manager Prepared the department financials for audit Provided assistance with financial and administrative reports Assisted with Sales and Customers’ delivery process OFFICE MANAGER Magic Computer Services, 1996-2001 (Company Relocated) Supervised all office activities that included: filing, dictating, typing, faxing, and mail distribution. Received and processed payments for clients who produced there vouchers on time. Maintained the companies General Ledger, Accounting statements, and financial reports. Negotiated delinquent accounts and processed them to the proper collection agencies. TECHNICAL SKILLS Adobe In Design, Adobe 8.0 Professional Primavera Expedition Software Basic Auto CAD Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Access) Windows 95, 98, 2000, XP, Internet Search Engines EDUCATION ITT Technical Institute, 2005-2006 Oviedo High School, 1998, H.S Diploma