Human Resources Assistant Manager

Posted on: 2008-06-29

Natalie A. Curiazza 84 s. 3rd street APT 1R Brooklyn, NY 11211 732.233.3130 [email protected] WORK EXPERIENCE Diesel USA Inc. Human Resources Assistant Manager, Union Square, NYC PRESENT ß Provide a professional Human Resource service to the store personnel. ß Ensure that objective, consistent and up-to-date advice is given and that best practice is maintained. ß Carry out responsibilities in the following areas: employee relations, training, recruitment, employee development and performance management. ß Develop and manage supervisors and a sales team of sixty through proper training to ensure the store achieves its multi-million dollar sales target. ß Created and implemented a customer service training guideline to increase the knowledge and awareness of the store’s sales team. 55DSL Store Manager, Buyer, Allocator, Lafayette St. NYC 2007-2008 • Achieved store sales and profits budgets through consistent sales motivation and expense control. • Achieved store payroll budget goals through effective staffing and sales productivity. • Created and organized all Policy and Procedures for the company. • Created a client reward program for clients who supported the brand with frequent purchases. • Developed and maintained a thorough knowledge of the US market and fashion trends and communicated trend information to Head Quarter’s Retail Merchandising and Brand departments. • Attended semi annual fashion shows in Italy to better understand the season’s direction and selected the appropriate collection for the US market. • Created and entered purchase orders for NYC and CA in accordance with company deadlines. • Worked with the wholesale team to develop a cohesive collection to address the shared and distinct needs of both channels. • Worked with Operations to support brand positioning and collection structure. • Implemented in-season reorders, transfers and markdowns to increase net sales and sell-through. • Effectively created and hosted weekly store events to drive sales and brand awareness. Store Manager, South Beach, FL 2006-2007 • Ensured all associates were trained in all aspects of their job responsibilities including customer service, company history, product knowledge and store operations. • Conducted product analysis based on sales to create opportunities to drive sales • Ensured all visual and merchandising directives were implemented according to company standards. Customer Service Supervisor, Union Square, NYC 2005-2006 • Analyzed and monitored sales trends and needs, using all available resources. • Established a greater focus on sales supervision through client management and inventory control • Worked with management to achieve stores multi-million dollar target. Sales Associate, Boston, MA 2004-2005 • Participated in the opening of the Boston store. • Achieved and exceeded daily sales objectives. • Promoted to sales supervisor while finishing my college degree. QUIKSILVER BOARDRIDERS CLUB Sales, Visual Associate, BOSTON, MA 2001-2004 ß Consistently exceeded company established sales goals. ß Lead store in northeastern sales. ß Managed product flow from warehouse to store. ß Participated in both hiring and training for store location. EDUCATION BA Communications; Simmons College, Boston, MA 2005 ADDITIONAL SKILLS ß Proficient in Microsoft Office programming, Retail Pro, Quark, MAC OSX, Adobe Programming, Lotus Notes ß Conversational Spanish ß Interests in: golf, snowboarding, travel, fashion design, surf, theatre, skateboarding, wine connoisseur