Customer Sercive Manager

Posted on: 2008-06-18

Tira Ann Alexis-Smith 813 Spring Creek Way  Douglasville, Georgia 30134 678.294.3066 [email protected] Career Objective: To contribute and professionally excel in a people-oriented position within an environment that supports advertising, sales, management, public relations, customer service, human resources, contract procurement, training or education. Education: University of New Orleans – New Orleans, Louisiana May 2005 Double Major: Bachelor of Science – Management and Bachelor of Science – Business Administration Special Skills: Microsoft Office (Word, PowerPoint, Excel, Access and Outlook), Visual Basic.Net and PeopleSoft Office management and organization Operation of P.O.S. System Fiscal management Customer service and satisfaction Sales and advertising EMPLOYMENT HISTORY _______________________________________________________________________________ Old Navy September 2007-January 2008 Alpharetta, GA Logistics Associate Responsible for maintaining sales floor, including visual merchandising; responding to customer needs and concerns; pricing sales items; updating store signage; handling damaged merchandise; accepting and receiving shipments, and replenishing floor merchandise. Alexis Southern Diner April 2006 – August 2007 Buford, GA Lead Cashier Handled the collection and the transaction of daily guest sales receipts. Worked with customers in planning special events. Lady Foot Locker June 2005 – August 2005 Metairie, LA Assistant Manager Responsible for managing more than six sales associates. Maintained and developed merchandise visuals for special promotions and clearance sales. Achieved impressive sales records through product advertising. University of New Orleans Downtown Center February 2002-June 2005 New Orleans, LA Administrative Assistant Purchased and inventoried office supplies; developed databases and managed files, handled phone network through switchboard system; served as an office receptionist; performed budget upkeep and banking deposits. Also, assisted with Incumbent Worker Training contracts, grants, international relations project, course scheduling, registration, instructor payments, and logistics for classroom assignments Personal and professional references are available upon request.