Patient Support Representative

Posted on: 2008-06-16

Porsha Walton 4833 Jasmine Way Hephzibah, GA 30815 Phone: (706)589-0647 Objective To obtain credible customer service, data entry, and/or managerial work with advancement opportunity. Experience Dec. 2006-Sept. 2007 Resource Corporation of America Augusta, GA Patient Support Representative  Completion of Medicaid and disability applications for GA and SC uninsured hospital patients  Managed caseload for two major hospitals to secure funds for outstanding hospital bill through state funded Medicaid programs  Compiled month end reports and updated Social Security files for patients pending disability decisions June 2006-Dec. 2006 AeroStar Auto Insurance Augusta, GA Customer Service Representative  Consulted with major insurance companies to quote policy prices and make changes to policies for existing customers  Took insurance premium payments and completed end of the sales report  Wrote insurance policy and explained terms to customers  Answered multi-line telephone system Sept. 2005-Feb. 2006 Sitel Augusta, GA Customer Service Representative  Expedited radio activation’s for XM Satellite Radio  Answered billing questions and processed credit/debit card payments  Provided technical support for malfunctioning radios Education 2007-present University of Phoenix Augusta, GA  Currently enrolled pursuing a Bachelors in Business Administration 2004-2006 Augusta Technical College Augusta, GA  Associates in Allied Health  Member of National Honor Society Skills  Type 65wpm alphanumeric, Windows 95, MS Word, PowerPoint, WordPerfect, Excel, and MS Access