Coordinator

Posted on: 2008-06-08

Sheena Marie Haygood-Mitri 12409 West Monroe Street Avondale, AZ 85323 Home: (623) 925-8721 ● Mobile: (602) 570-8729 ● Email: [email protected] SUMMARY OF QUALIFICATIONS · Proven organization, communication problem solving skills. · Provide strong verbal and listening skills with excellent telephone etiquette. · Ability to work under pressure and constantly make correct decisions with limited input. · Work well in a busy office, handling a wide variety of tasks, team player. · Highly reliable self-starter; can be counted on to complete assignments without supervision. · Excellent references from past employers and coworkers. · Well-groomed, professional appearance; a cooperative and supportive colleague. · Excellent computer and office skills (MS Word/Excel/Outlook/Power Point and other computer programs). PROFESSIONAL EXPERIENCE Pool Systems USA Tempe, AZ 02/08-Present Marketing Assistant -Answer incoming calls from customers. -Receive and process order from customers. -Provide customers with pricing on product and marketing tools. -Follow-up on back-order items by Customer. -Take in inventory. -Receive completed orders from shipping department and process as required. -Accounts Receivables to include receiving customers payments, and processing payments. Arnold Machinery Company Laveen, AZ PM Coordinator 02/07-12/07 -Answer incoming service calls/schedule service /dispatch Service Technician. -Liaison between Service Technicians and Customers. -Open and close work orders. -Research and handle customer complaints. -Maintain all records/spreadsheets. Administrative Assistant- Construction and Mining Equipment 10/06-02/07 -Administrative support for Executives. -Assist in management of Inventory for entire CME division. -Track and control used equipment inventory for 10 branches. -Update all weekly and monthly advertising for used equipment. -Code invoices and forward to appropriate departments. -Maintain and update information regarding used equipment for all 10 branches. -Create spreadsheets, letters, power point presentations and other various documents. -Track and monitor all service on used equipment; create equipment profiles. -Assist with any clerical duties required of me. Branch Sales Coordinator Laveen, AZ 03/06-10/06 -Invoice sales and rental; process all purchase orders for equipment. -Receive in and code invoices related to branch. -Take in and send out inventory; arrange transportation. -Process warranty paperwork for machines. -Updated inventory status report for branch. -Perform weekly inventory counts; and make adjustments accordingly. Facilities Knowledge Center Phoenix, AZ 11/05-03/06 Customer Service Representative -Responsible for answering telephone call inquires. -Open, closed and dispatch all work orders in a timely manner determined by contract. -Follow client specific policies and procedures. -Coordinate daily with vendors, facility managers and customers. Burns Pest Elimination Phoenix, AZ 01/03-10/05 Technician Dispatcher/Customer Service Representative -Answer incoming calls from service techs and customers. -Assist customers with basic customer service questions. -Interact directly with the tech’s route supervisors while handling multiple needs from technicians. EDUCATION -Phoenix Community College -Western International University