Administrative Assistant

Posted on: 2008-06-08

Shandra Lewis 713 27th Ave N, Nashville, Tenn. 37208 (615) 275-6826 / (615)329-0497 / (615)320-5394 [email protected] Objective To obtain an Administrative Assistant or HR Rep Asst role in order to put to use the diverse training and experience I possess, and advance within the company. Professional Skills · Microsoft Office ·1 Microsoft Windows ·2 Access ·3 Excel ·4 PowerPoint ·5 Outlook · Filing/Editing ·6 Typing (50+ wpm) ·7 Office Procedures ·8 Telephone Skills ·9 10-key (11,000kph) · Accounting ·10 Business Math ·11 Business English ·12 Management Experience ·13 Customer Service Skills Education/Training Computer Operations, Computer Programming, Unit Secretary Training, Tax Preparation, Insurance Sales · 7/77-3/78 -Nashville State Community College, Computer Operations certification, graduated w/Highest Honors (4.0 gpa) · 7/78-9/80 –Nashville State Community College, 1 ½ yrs toward A.S. degree in Computer Programming w/ 3.5-4.0 gpa · 7/91 – Baptist Hospital Unit Clerk Training Program –state certification · 05/94 – Insurance School of Tennessee – license obtained · 7/01 – Nashville OIC- soft skills training- Excel, Access, PowerPoint, Word, Works, Outlook · 12/06 – H&R Block Tax Preparation Certification Employment Skills · Developed ability to work in a fast-paced atmosphere ·14 Maintained excellent customer relations and developed customer rapport as Unit Secretary, as well as rapport with Doctors and Nurses ·15 Diplomatically resolved departmental complaints on as-needed basis ·16 Performed monthly, and semi annually audits on P-Card system ·17 Ability to follow instructions well and make decisions with no supervision ·18 Motivated and supervised 10+ employees on daily basis at Concentra ·19 Maintained all record-keeping procedures without error ·20 Delegated responsibilities to employees to meet company’s expectations ·21 Effectively developed telephone communication skills and consistently met quotas ·22 Maintained calendars for 3 managers ·23 Handled check requests, travel requests and reports, phone billing system, cash advance requests, stipends, budget adjustments, variable reports, fax activity reports, ordering supplies, departmental reports, spreadsheets, arranging PowerPoint presentations(simple ones) ·24 Monitoring dispatch at TSU dept Safety and Security; entering data into system to monitor and maintain parking permits and safety checks ·25 Processed disk, tape, and microfiche as Computer Operator w/ State of Tenn. As well Fisk University ·26 Sold Extended Warranties at Sears in top-selling categories-won prizes, bonuses, gift certificates, appliances, etc. ·27 Sold Life, Health, Fire, and Accident Insurance as a licensed insurance agent. Made weekly deposits, collected premiums, wrote several $1,000,000 policies ·28 Worked as HR Rep/Admin. Asst. at Dell via CareerLink Onboarding, Pre-Hiring, maintaining No Offer database, new hire database, via Taleo; updating files, working with unemployment claims reps, workman’s comp reps, recruiting reps Employment History Tax Specialist II, H&R Block, Nashville, Tn., seasonal, $10.00/hr HR Rep/Admin. Asst, CareerLink @ Dell, Inc, Nashville, Tenn., Temp Assignment; $12.00/hr 12/05-04/08 02/07-10/07 Admin. Asst, Vanderbilt Peds Hosp. for CFO and Chief of Staff of Med School Pediatrics, Nashville, Tenn., Temporary Assignment; $12.00/hr 07/05-05/06 Medical Billing/ AA, Concentra, Inc., Brentwood, Tenn., moved division to India; $11.11/hr 09/03-03/05 Admin. Asst/ Arvie Temp Svc @ TSU dept Safety & Security, Nashville, Tenn., temp position; $8.50/hr 03/98-08/00 * Caring for terminally ill father until his death 09/96-12/97 Insurance Agent, United Insurance Co., Nashville, Tenn., ; $450/wk 05/94-09/96 Sales- Maintenance Agreements/ Svc Contracts, Sears, Nashville, Tenn., ; $8.00/hr 08/93-5/94 Unit Secretary, Baptist Hospital, Nashville, Tenn., ; $7.56/hr 07/91-04/93 * Soft skills training at Nashville OIC Directory Assistance Operator, Bell South, Nashville, Tenn.; $120.00/wk. 06/80-12/80 Computer Operator, State of Tennessee, Nashville, Tenn. 01/88-10/90 Computer Operator, Fisk University, Nashville, Tenn., 12/80-9/88