tour leader

Posted on: 2008-06-03

Abdalla Aly M. Abdalla 15 May City, Mugaura 4, Hay h Building 1 Helwan Egypt T :( 0020)0121875934 E mail: [email protected] Professional profile: • Highly organized and dedicated with a positive attitude. • Able to handle multiple tasks under high pressure. • Thrive in working in a challenging environment. • Client relation professional experience. • Productive relationship building with gusts. • Possess organizational and planning abilities. • The ability to work within a team environment to achieve common team goal. • Sales experience • The ability to work flexible hours. • Customer service experience • Sense of confidentiality and high ethical standard • The basics how to act both in business and social situations. • The ability to solve customers complaints • Demonstrated ability to acquire technical knowledge and skills rapidly. • Innovative problem solver, able to see the business and technical sides of a problem. • Proven leadership, negotiation and problem resolution abilities. • Exceptional communication skills, both oral and written Education: • American University Cairo, Bachelor in computer science exempted December 1995 GPA: 3.3. • Goethe Institute Cairo K. D. S. diploma May 1997. • Proficiency English. December 1993 with grade of (A). • Faculty of tourism Guiding and Archaeology Department: Studies in history, tourist guiding techniques, archaeology, politics and art. Working experience: • September 2006until now representative of the owner's company (T continental and Inter Plaza Beach Hotel) Basha Bay-Sharm El Sheik-South Sinai- Egypt. • October 2oo4 –August 2006: employed by Seti First Travel Branch Sharm-El-Sheik as chief tourist guide. • March 1999-July 2004: Teaching German language at the Applied Center New Maadi. • May 1996– February 1999: Employed by Eastmar Travel as a tourist guide. • May 1982 – January 1991: Employment by HWC Helwan in translation and administration. • May 1996- April 1982: Employment by Volkswagenwerk Hannover Germany in the sales department. Language skills: • Excellent oral and written English.. • Excellent oral and written German. Computer Skills: • Win xp, 2000, Ms Office [Word, Excel, Access, Power Point] C, Visual Basic. References: • Available upon request. .