Virtual Assistant

Posted on: 2008-05-31

ALBA HENDERSON 380 Mt. Prospect Avenue, Ste 10E Newark, NJ 07104 Phone: (973) 901-6708 Email: [email protected] PROFESSIONAL EXPERIENCE YOUR VIRTUAL SOLUTIONS, Newark, NJ 01/08 – Present Virtual Assistant We provide full administrative services for the Small Business Owner, Executive and Entrepreneur. Services Business Letters & Correspondence Data Entry Resumes Handwritten Envelopes Typing/Faxing/Scanning Mailing Services/Print Services Appointment Scheduling Calendar Management Contact Management Event Planning Internet Research Marketing/Website Building/Flyer Distribution Bookkeeping Desktop Publishing Services NEW JERSEY INSTITUTE OF TECHNOLOGY, NEWARK, NJ 11/05 – 08/07 Department of Mathematical Sciences Secretary Assistant II • Overall administrative responsibilities of the receptionist and student workers. • Responsible for interviewing and hiring student office aides and creating a work schedule. • Responsible for scheduling all midterm and final exams, conflict exams and make up exams over 3000 students in 127 math courses as well as scheduling credit by exams. Maintain student grades and attendance records. • Advised students on prerequisites, courses and electives • Maintained all departmental records and files, conference room reservations and informational bulletin boards. • Referred to the web pages regarding information on upcoming seminars. Confirm all details with host, regarding speakers, titles, abstracts, date, time and location as well as confirming with host hotel and parking reservations and process food orders using the online food order system. • Completed forms for all student evaluations. • Maintained the FRS Financial System, account requisitions for travel and reimbursements and office supplies. • Worked closely with the purchasing, Dean’s office and accounts payable to make sure requisitions are expedited in a timely manner. • Distributed payroll to staff, faculty and students. • Maintained curriculum textbook catalog, inventory of text books and responsible for ordering all new curriculum textbooks for Department. INNOVATIVE EDUCATIONAL PROGRAMS 9/03 — 2/05 Early Childhood Center of the North Ward/Ironbound sections, Newark, NJ Executive Assistant Overall administration of Multiple Early Childhood Centers. Administrative duties: • Developed all aspects of start up project, school forms, procedures and policies for office operations. • Organized and scheduled student classes, parent conferences, school functions and programs, class trips. • Ordered supplies for the office, classroom, support services, custodial, cafeteria. • Coordinated staff schedules for staff training and summer program. INNOVATIVE EDUCATIONAL PROGRAMS, CON’T • In collaboration and under the supervision of the Principal’s leadership completed in a timely fashion all records and reports as required by law and regulations or as requested by the Executive Director on a monthly basis. • Ensured that personnel and student records complied with state and federal law and agency policies. • Performed clerical duties and operated office technology to carry job functions and responsibilities. Management duties (in the absence of the Executive Director): • Developed all aspects of school function during start up events, school forms, registration forms, etc. • Worked closely with Director of Human Resource, Vice President, student affairs in the development of school policies, student database, and school district policies. • Demonstrated discretion, integrity and fair mindedness. • Recruited, interviewed and trained substitute aides and office assistants. • Maintained timesheets, payroll reports and attendance database. • Enforced school policies regarding staff, students and parents. • Interacted with community leaders to carry out functions that benefited children, parents, schools and the community. DBM 1/02 — 9/03 3rd largest global career management firm, New York, NY Client Service Associate/Administrative Assistant Managed supervisory office operations, in manager’s absence, supported consultants, sales team and delivery team to achieve maximum client satisfaction. Assisted, approximately 50-60 clients per week, in the process and development of career transition activities. • Trained clients on conducting computer research to enhance job search, revamping resumes interviewing skills, writing skills and email etiquette and provided client word processing and technical support as necessary. Performed clerical duties and provided job leads for potential clients. • Worked closely with a team of Client Service Associates responsible for day to day office operations. • Coordinated workflow of local Client Services Team in the absence of the Manager. • Worked closely with consultants, managing consultant and various facilitators to ensure outstanding support for all clients, promoting an efficient and professional workplace environment. • Scheduled and distributed assessment tests as necessary to senior and executive clients. • Accurately maintained and updated all client activities in the database records. • Designed recordkeeping systems to streamline workload and enhance accountability. • Responsible for office affairs, messenger services, records management and headquarter facilities operations. • Coordinated reservation scheduling of conference rooms for staff and clients. Special Project: March — May, 2002 Client Service Associate • Developed and organized the day to day operations of a startup for an off-site location. Worked independently with consultant and facilitator. • Developed and coordinated monthly client services activity calendar providing; career development workshops, seminars, career fairs, telephone skills, interviewing skills, email and writing skills. • Maintained all records and activities for up to 30 clients per week. • Coordinated with other local and overseas DBM offices to ensure smooth transfer of client facilities services. EDUCATION & TRAINING United Christian College Miracle Provider City Church, Bronx Branch, Bronx, NY Associates Degree Program, Juvenile Education/Theology SKILLS Microsoft Word XP Office, Windows ME, 95, 98, MS Excel, Outlook, Internet savvy