Posted on: 2008-05-26
Eileen F. Steele 4785 Homewood Drive Mentor, OH 44060 440-257-3094 Home 440-289-5747 Cell [email protected] PROFILE Strong computer, organizational, multitasking and secretarial background through on the job experience and educational training. Computer Experience (15 years OJT and Educational); Administrative Assistant/Secretarial (7 + years); Customer Service (7 + years). SKILLS AND PROFICIENCIES ·MS Office Outlook 03 ·MS Word 03 ·MS Excel 03 ·MS Outlook Express ·MS Access 00 ·MS Front Page 00 ·Internet Explorer ·NetMeeting ·Employee Self Service ·ETK Web Based Timekeeping ·HEAT – IT Help Desk ·Oracle 11i – Production ·TravelPort – Travel and Meeting Services ·Scheduling ·Customer Service ·Written Communication ·Telephone Reception ·Interdepartmental Coordination ·Typing (55 wpm) ·Internet and Intranet DUTIES ·Handles calls and emails promptly for Vice President of Sales, Director of Sales and Regional Managers (10). Some work also done for other departments, such as for Manager of Human Resources. ·Responsible for scheduling meeting for Vice President of Sales and Director of Sales; escort visitors to staff members’ offices. Responsible for making domestic travel arrangements via TravelPort online and phone services. ·Distribute inter-departmental memorandums and reports (via email). Establish and maintain electronic records for designated electronic correspondence. ·Creation and printing of reports, correspondence and other material per request of Vice President and Director. EMPLOYMENT HISTORY STERIS Corporation, Mentor, OH 2/2008 – 4/2008 Administrative Assistant to VP and Director of Sales Little Scholar II, Mentor, OH 11/2007 – 2/2008 Preschool Teacher Self-Employed, Portsmouth, VA 7/2004 – 7/2005 11/2005 – 2/2007 5/2007 – 7/2007 In-Home Private Nanny The Learning Station, Altoona, PA 8/2001 – 3/2002 Preschool Teacher Valley Child Care, Glendale, AZ 9/2000 – 8/2001 Preschool Teacher The Altoona Mirror, Altoona, PA 8/1999 – 9/2000 Classified Advertising Sales Representative; Yellow Page Directory Outside Sales Representative Orthopaedic Assoc. of VA, Norfolk, VA 6/1993 – 9/1994 Receptionist/Medical Records; Insurance Billing Dr. Mohammad Yunas, MD, Portsmouth, VA 6/1989 – 2/1993 Receptionist/Medical Records Clerk Dr. Aubrey Murden, Portsmouth, VA 6/1987 – 6/1989 Administrative Assistant to Office Manager EDUCATION Computer Learning Network, Altoona, PA 12/2001 – 7/2003 Web Master-Graduate; Web Design Coursework consisted of: •Microsoft Office Programs (IE, Outlook Express, Front Page 2000, Access 2000, Word 95/98/2000) •Operating Systems (Windows 95/98/2000/XP, Windows Server 2000/NT) •Programming Languages (HTML, JavaScript, ASP, CGI w/PERL, E- Commerce) •Networking and security (TCP/IP) •Graphic Design (Paint Shop Pro, Photo Shop, Dreamweaver, Fireworks MX, Flash)