Clerical

Posted on: 2008-05-21

DELLA MAE RICHARDSON-COUNTS 625 WEST 6TH. STREET APT. 2-C WINSTON-SALEM, NC 27101 336-724-9578 EMAIL: [email protected] 5/21/2008 Dear Prospective Employer: I am applying to your firm for a part-time receptionist or a part time administrative position. With over (10) ten years of clerical experience, I am no stranger to this field of work and can operate most office equipment. At my current clerical position, I am in a job-training program through the Winston-Salem Urban League at Winston-Salem State University. This position has enhanced my overall customer service and taught me general office skills for today’s business world. It is a learning process that is exciting in a comfortable environment. Sometimes I fill in for the receptionist. Other times I assist the staff. And in addition to those wonderful opportunities, I am also learning more about navigating the Internet and using Microsoft office. For more information about the program and my status as a participant please call the Senior Aide Department of the Urban League@ 336-725-5614. My resume is included with this cover letter. Please review and reply. Thank you for your time and consideration and I am looking forward to becoming an asset to your firm soon. Sincerely, Della Mae Richardson-Counts DELLA MAE RICHARDSON-COUNTS 625 WEST 6TH STREET APT. 2-C WINSTON-SALEM, NC 27101 336-724-9578 Email: [email protected] OBJECTIVE: To acquire a part-time receptionist or a part time administration position that will utilize my 10 years of administrative experience. EXPERIENCE: Winston Salem Urban League 2005-Present Winston-Salem, NC Clerical · Winston-Salem State University under the direction of Dr. Linda Nixon Hudson. Duties: Answering phones, providing quality customer service, filing, coping, faxing, and assisting office staff. Administrative Assistant · Housing Authority of Winston Salem (Healy Towers) under the direction of Mrs. Shirley Goodson. Duties: Faxing, coping, balancing and preparing bank deposits; maintaining files, providing quality customer service. Four Brothers, Sunstates Maintenance. 1997-2004 Winston-Salem, NC Cashier, Janitorial · Received payment for purchases as cashier and cleaned offices of the GMAC building. Baptist Hospital, Christian Care of W-S, Azalea Garden. 1991-1996 Winston-Salem, NC Certified Nurse Assistant, Sitter · . Duties included: Assisted with activities of daily living, housekeeping, and taking vital signs. Econoline Insurance Company, Inc. 1991-1991 Winston-Salem, NC Administration Clerk · Filed and assisted manager as needed. Quality Business Consultants, Inc. 1988-1991 Winston-Salem, NC Receptionist · Provided quality customer service, answered four phone lines. Assisted the manager with client projects such as business plans, business start-up, tax preparation during tax season and receiving and distributing refund checks. Wachovia Bank & Trust, Inc. 1973-1981 Winston-Salem, NC Tape Librarian or System Librarian, Group Leader, Utility Clerk, File Clerk, Vault Clerk · Assisted programmers and other staff members. Supervised the activities of 10 CRT operators. Provided quality customer service. Balanced checks to reports. Wrote training manual and filed checks via a checkveyor desk. . EDUCATION: Forsyth Technical Community College, Winston-Salem, NC Courses: Accounting, Computer Technology, Business and others. Programs of completed study: Property & Casualty Insurance, Certified Nursing Assistant. COMPUTER EXPERIENCE: Microsoft Office Word and Excel, also navigating the Internet.