To achieve success through a rewarding career in Customer Service using hard work ethics and professional skills acquired throughout my work experience.
*Self motivated *Hard worker
*Quick learner *Strong leadership skills
*Team player *Solution focused
United Collection Bureau Maumee, OH Collector/Customer Care Dec ' - Present
Duties- Collect money due on accounts with overdue balances using collection methods such as skip-tracing, gaining information through phone calls and employment verification. I am also in charge of collecting on high balances and handling customer service issues pertaining to accounts recievables. I operate a computer phone dialer with multiple lines in a call center environment. I exceed monthly goals to reach bonus. I am now ranked one of the top ten collectors out of thirty in my department. I am also in charge of file maintenance and follow ups.I use skills such as typing and data entry, bookkeeping, faxing, and computer skills.
USA Baby Store Manager
Toledo, OH July ' - Dec '
Duties- Generated sales of children's furniture to meet sales goals. I was also in charge of supervising the store, creating work schedules, training new employees,setting sales goals, distributing work to other employees and job coaching. Other duties included money handling, opening and closing the store, drawer balancing, making deposits, customer service and complaints, typing and computer work, filing and record keeping, sales, phone sales, data entry, placing orders and ensuring that orders arrive on time.
Charter One Bank CSR/Teller
Toledo, OH Jan ' - Oct '
Duties- Lots of money handling, customer service, excellent account and loan sales, phone sales, typing and data entry, computer work, excellent drawer balancing, faxing, filing, customer account balancing, record keeping, handle customer transactions often dealing with large amounts of cash.
Castle Photo Camera Salesman
Toledo, OH Feb ' - Jan '
Duties- Lots of cash handling (often dealing with large amounts), excellent camera sales, order taking, film and photo processing, filing, typing, computer work,phone sales, customer follow-up and training, display set-up, camera repair, drawer balancing, data entry, training.
Walgreens Pharmacy Photo Department Supervisor
Toledo, OH Oct ' - Nov '
Duties- Supervising three other photo employees, training, filing, typing, order taking, customer service, computer work, drawer balancing, record keeping, data entry, lots of cash handling.
Rogers High School GPA-. Basic Studies
Toledo, OH Graduated June
Toledo University GPA-. Fine Arts and Photography
Toledo, OH Attended -
* References furnished upon request *