Office Manager

Posted on: 2008-05-05

Angela Gail Sydenstricker 34300 South Windsor Court I-203 Eastlake, Ohio 44095 440-9426045 [email protected] Education: Current Kaplan University Associates Degree Business Administration/Management Certificate of Completion PC Specialist Certificate Program, Computer Savvy, Inc., Wickliffe, OH Certificate of Completion Universal EPA Certification, Brunswick Job Corps Center, Brunswick, GA General Education Diploma ITT, Springdale, AR Skills & Abilities: Computer Skills Knowledgeable within the Windows XP, E-Mail and the Internet environment Comfortable with the principles of the Microsoft Office 2003 Suite (Word, Excel, Power-Point, Access) Experienced in automated accounting procedures via the Quick-Books 2003 program Customer Service Skills Trained to meet customers needs with a high standard for quality customer satisfaction Demonstrated effective presentation skills to team Assisted with identifying problems and working through until resolution Technical Skills Trained and certified to install, maintain, and repair heating, ventilating, and air conditioning systems Monitored HVAC systems and operations, and ensured that routine preventive maintenance was performed according to established schedules Checked, repaired and/or replaced valves, motors, controls, switches, gages, wiring, fans, pumps, compressors, condensers, cores, pipes and other functional components of the system Qualified to perform all work in accordance with established safety procedures