Barista

Posted on: 2008-04-23

MARY L. HAWORTH 4439 Sterling Way Apt. 1314  Mount Pleasant, Michigan 48858  (248) 535 7548  [email protected]   EDUCATION      Central Michigan University, Mount Pleasant, Michigan Bachelor of Science in Business Administration, Expected: December 2008 Major: Human Resource Management   Oakland Community College, Auburn Hills, Michigan Associates in Liberal Arts, Magna Cum Lade, June 2006 G.P.A.: 3.53 (4.0) overall   HUMAN RESOURCE PROJECTS Spring, 2008 [Compensation Project Phase I] Internal Alignment: Designing an Internal Structure -Recommended strategy for internal alignment -Proposed job-based compensation plan -Reviewed alternatives for job evaluation methods for a job-based system -Developed a point system for job evaluation -Chose compensable factors, degrees and assigned point values -Designed an involvement matrix -Developed a job evaluation manual -Developed a job hierarchy   Spring, 2008 [Compensation Project Phase II] External Competitiveness: Pricing the Structure -Recommended a strategy on external competitiveness -Designed a survey of total compensation based on company’s competitors -Developed policy line -Established pay grades and ranges for each grade -Designed an involvement matrix  

Spring, 2008

[Compensation Project Phase III] Performance and Execution

-Recommended strategy for performance-based pay

-Assessed present salaries

-Designed Merit Pay Plan

-Evaluated and managed established plan

 

Spring, 2008

Training & Development Program

-Performed needs assessment via organizational analysis; task analysis; and person analysis

-Provided instructional objectives

-Utilized training methodologies based on learning theory

-Applied various theories for transfer of training

-Developed evaluation design for training program

-Conducted a 30-minute training session for 20+ individuals

 

 

Spring, 2008

Capstone Simulation

-Assumed top management role of CEO for the Andrews electronic sensor company

-Crafted business strategies with fellow group members

-Integrated knowledge of various business disciplines such as accounting, finance, marketing, operations, total quality management, production and human resources

-Developed an Initial Strategic Plan (ISP) including company’s vision and mission, business strategy, chosen performance measures, market share goals for company as a whole as well as each market segment, and company structure

-Uploaded decisions on a weekly basis for eight weeks

-Analyzed results and made appropriate adjustments to strategies and tactics

-Prepared professional portfolio documenting entire simulation experience in detail

-Presented abbreviated version of portfolio to stockholders (fellow class members)

 

Fall, 2007

Industrial Relations / Labor Contract Negotiation

-Analyzed current labor contract

-Developed negotiation strategies including contract specifications with fellow group members

-Assumed a leadership role as part of the management negotiation team

-Engaged in multiple bargaining sessions to produce and finalize a new labor contract

-Conducted a cost analysis for the new labor contract

 

Fall, 2007

Job Analysis

-Designed interview questions and format

-Conducted interview with career professional

-Analyzed information

-Developed job description

-Developed job specification

-Compared results with other students and developed a job hierarchy

 

HONORS                       

-Community College Transfer Recognition Scholarship, 2006-2007

-Honors-Scholar Community College Scholarship, 2006-2007

-Dean’s List, Fall 2005 and Spring 2006

-Phi Theta Kappa Induction, Fall 2005

 

INVOLVEMENTS        

-Phi Theta Kappa, International Society for Two-Year Colleges

-Society for Human Resource Management, Student Membership

 

WORK EXPERIENCE              

07/07 – Present 

University Cup, Mount Pleasant, Michigan

Barista, U-Cup

Responsibilities:

-Providing Quality Customer Service

-Making Specialty Coffee Beverages

-Cashiering

-Inventory Management          

-Preparing Food

-Performing Opening and Closing Procedures

-Training New Employees

-Communicate Daily with Owners

 

12/06 – 8/06                   

Oakland Community College, Auburn Hills, Michigan

Student Assistant, Individualized Instruction Center (IIC)

Responsibilities:

-Performed Clerical Duties

-Trained New Employees

-Maintained Document Organization           

-Interacted Daily with International Students and Students with Disabilities

-Provided Quality Assistance

 

09/04 – 01/05                 

Asset Management & Sales, Auburn Hills, Michigan

Third Key, Great Lakes Crossing Mall (Seasonal Position)

Responsibilities:

-Provided Quality Customer Service

-Communicated with Nationwide Stores, District Manager, and Corporate

-Cashiered 

-Trained New Employees        

-Ran an Efficient and Profitable Store

-Ensured Nightly Bank Deposits

-Performed Opening and Closing Procedures

-Maintained Inventory

 

REFERENCES

References available upon request.