Account mANAGER
Posted on: 2008-04-22
Dianne Mayer 215-380-0111
1443 E. Moyamensing Ave. - Philadelphia, PA 19147
PROFILE Effectively defines, develops and implements targeted action plans to maximize productivity, efficiency and profitability. ~ Exceptional ability to research and evaluate industry trends and competitor products and use findings to design and execute innovative strategies. ~ Dynamic and strong communication, presentation, relationship building and problem-solving abilities. ~ Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients. ~ Proficiently steer projects from concept through delivery. CAREER ACHIEVEMENTS § Recognized at Krames in 2006 for achieving 103% of quota. § Developed new territory at Intelligencer resulting in $5.2 million in sales. § Built in excess of $4 million per year in new business at Mars Graphic. § Achieved Presidents Club Award at Mars Graphic in 1997 & 1998 for sales over $1 million over budget. PROFESSIONAL EXPERIENCE Account Representative, Krames - Yardley, PA 2006-Present § Expand existing territory and obtain new business by proactively identifying and providing patient education materials to businesses and hospitals in both print and electronic solutions. § Conduct webinars and power point presentations. § Successfully promote superior service and exceptional customer satisfaction by promptly responding to customer inquiries, troubleshooting problems and delivering product/service education § Apply solid communication skills toward establishing key relationships and liaising with management, clients and vendors. Sales Representative, Intelligencer Printing Company - Lancaster, PA 1999-2005 § Built an extensive professional network; effectively communicated with key influencers. § Prepared and presented proposals and successfully sold in a highly competitive market. § Kept abreast of industry changes; managed press approvals and client concerns. § Effectively served as a liaison with in-house production to monitor progress of projects to meet client needs while working proficiently from home office Account Representative, Mars Graphic Services, Inc. - Westville, NJ 1987-1999 § Top performer in selling commercial printing. § Maintained full responsibility for presentations, press approvals and communicating client requirements. Additional Experience Sales Specialist, Sillcocks Plastics Inc. - Berkeley Heights, NJ; 1979-1987 EDUCATION & CONTINUING PROFESSIONAL TRAINING Associates Degree in Liberal Arts - Kean University Paper & Paper Making - Graphic Arts Association of Philadelphia Print Sales - Printing Industries of Metropolitan NY (PIMNY) Certification, Graphic Art Sales Institute - Graphic Art Sales Foundation (GASF) Negotiation as Art - Harvard Business School Community activist for responsible development