Quality Assurance Analyst Resume
QA Analyst
§ QA Analyst for web and client server development projects
§ years testing midlevel MRP package(VB ) and Microsoft .NET website
§ Crystal Reports
§ Help Desk and User Support
§ year Customer Service: Responsible for phone orders, answering customer questions, order checking, and order entry
September –February Tabora Farm & Orchard Hilltown, PA
Deli / Counter Person
§ Assisting customers with food purchases and catered events. Inventory, completion of phone orders, quality assurance, sanitation, cleaning, dishwashing, food preparation and light cooking
November -September Gerri’s Beauty Supply/Salon Doylestown, PA
General Manager
§ Fully responsible for opening and closing store including cash drawer reconciliation, purchasing and inventory management, customer service, sales, fitting clients with hairpieces, answering telephone, making appointments for hairdresser/owner of hair salon, training new employees, payroll, cleaning/maintenance of the salon and store, making displays and in-store advertising
Education
Central Bucks West High School Doylestown, PA
Middle Bucks Institute of Technology Jamison, PA
- Bucks County Community College Newtown, PA
Software Skills
· Bugzilla, TestLink, SQL Server, Crystal Reports, Microsoft Office, Excel, Adobe, Power Point, Quark, Nero
Interpersonal Skills
· Able to multi-task, friendly personality, organized
· Reliable, responsible, and dedicated
· Experience using multi-line telephones
