Reconveyance Liaison Resume
§ Promoted three times based on strong performance appraisals.
§ Exceeded daily department standards by -%.
§ Prepare Paysat reports.
§ Communicate with attorneys, counties, and homeowners regarding release documents.
§ Resolve client concerns by preparing and mailing corrected release documents.
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§ Resolved flood disputes for homeowners.
§ Consolidated Fleet loan conversion spreadsheets.
§ Calculated flood zone areas through online research.
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§ Maintained a % Quality Assurance rate.
§ Handled customer requests and administrative duties.
§ Supported sales representatives, account personnel, and management.
§ Resolved customer complaints for senior representatives.
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Summit Bank
Mount Holly, NJ
§ Performed financial exchange services for customers.
§ Introduced new financial products to prospective clients.
§ Recommended product upgrades to existing customers and initiated new customer accounts.
May
Rider University
Lawrenceville, NJ
§ Financed % of education through full-time employment
§ GPA : .
December Camden County College Camden, NJ
Associate of Science in Business Administration, December
§ Dean’s List
§ Proficient in Microsoft Word, Excel, PowerPoint, and working knowledge of other Microsoft Office software.
§ Fidelity (CPI) knowledge and strong key ability
§ Awarded the / PHH Mortgage Corporation Silver Team Player Award for excellent service
§ Participant in Diversity Council
§ Active member of Society for Human Resource Management
Willing to Relocate/ Travel
