Business Development Manager

Posted on: 2008-04-09

Profile Summary

• Accomplished results-oriented innovative professional.
• Experienced in building and leading organizations through global market expansion.
• Successful in identifying and capitalizing upon market opportunities to drive revenue growth, expand market penetration and win dominant market share, strategic, conceptual / tactical market planning., market research delivery, forecasting.
• Proficient in managing multiple projects/tasks and keeping pace with rapidly changing priorities and deadlines.
• Skilled in areas of project planning, management, budget development / implementation, departmental systems integration, report preparation.
• Exceptionally strong written and verbal communications skills.
• Motivational public speaker.
• Ability to communicate effectively with culturally diverse internal and external constituencies.
• Software Skills – Word, Excel, Power Point, Outlook

Relevant Experience

Sales / Training

Contributed to profitability by increasing sales, managing yield, and maintaining budget:

§       Successfully increased business from non-producing accounts by 40%

§       Increased revenue production over previous year by 45%

§       Solicited group, charter and incentive travel programs

§       Awarded national recognition for annual revenue increase of 116%

§       Consistently responsible for top producing sales in six Northwestern States and Western Canada

§       Responsible for revenue production and budget of 1200 accounts in Northwest region

§       Acquired/developed/ trained new major national accounts: Costco, AAA, Boeing Travel Club, Expedia. Com, Museum of Glass, American Express

§       Number one producing sales territory for group business Quarter 1 / Quarter 2

§       Developed, planned and executed agency sales seminars, through PowerPoint and reference materials

§       Successfully conducted product training by webinar.

Marketing / Events/Promotions

Forward thinking marketing professional with a solid background in building/developing product growth and implementing marketing programs:

§       Designed effective co-op marketing plans for direct mail pieces, print and electronic advertising

§       Keynote Speaker for annual fundraisers

Pamela Harding

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§       Developed  strategic West Coast Marketing/advertising plan for major cruise lines

§       Collaborated with numerous non profit agencies as well as corporations

§       Created fund raising model for Museums such as The Museum of Glass in Tacoma, WA.

§       Successfully developed international choral group that continues to generate 200 cruise passengers annually

§       Developed innovative business promotion, including all project management (design, implementation, marketing, oversight) of “Evening with Mark Twain” soliloquies held at multiple venues

§       Designed and coordinated trade show strategies and booth layout

§       Conducted research and provided analysis on current market trends

§       Developed a fund raising advertising template for non profits and corporations

§       Created national co-op newspaper training manual used by travel/newspaper, marketing and sales professionals

Work History

Regional Sales Manager Pacific Delight Tours, New York, New York 2006 – 2007

Business Development Manager Travel Corporation, London England 2003 – 2006

Regional Sales Manager Costa Cruise Line, Ft. Lauderdale, FL .2002 – 2003

Business Development Manager American Classic Voyages / Delta Queen Steamboat Company

New Orleans, LA 1993 – 2001

Regional Sales Manager Ocean Cruise Line, Ft. Lauderdale, FL 1986 – 1993

Education

San Jose State University, San Jose, CA.

Bachelor of Science

Sales Training Institute, Seattle WA.

Seattle Police Department, Seattle WA.

   Domestic Violence Victim Support Team Training

Snohomish County Center for Battered Women, Everett, WA.

   Crisis Intervention

Snohomish County Search & Rescue

   Washington Administrative Code Requirements for Emergency Responders

   Certifications National Incident Management (NIMS) ICS 00100, and IS 00700