Service Manager Resume
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EDUCATION
Bachelor of Science - Recreation & Leisure Management
San Jose State University – San Jose, California
AREAS OF EXPERTISE
Education/Community Development/Customer Service Multi-Lingual/Training/Disability Management Leadership Management/Special Events
OBJECTIVE: To obtain the position of Program Director or Executive Director.
CAREER SYNOPSIS
Mid-Peninsula Housing Corporation, Foster City, CA
SERVICES MANAGER:
· Coordinated and supervised resident services for five affordable housing complexes in San Mateo County.
· Supervised part-time staff and volunters.
· Managed budgets for five affordable housing complexes.
San Francisco Recreation and Parks Department, San Francisco, CA –
ASSISTANT DIRECTOR:
· Administrative support for front office.
· Facilitated recreation programs for children, youths, teens, and seniors.
· Assisted in the development of recreation programs for special needs populations..
ZORTEL Communications, Danville, CA –
ACCOUNT EXECUTIVE:
· Independent contractor for a telecommunications company selling voice products.
· Contacted over potential clients per week.
· Made monthly quota for straight months.
KP Consultation Services , South San Francisco, CA –
BEHAVIORAL CONSULTANT:
· Developed and implemented behavioral and socialization programs for children with autism, interacting with the parents in support of their parental role and to help sustain and reinforce the learned abilities
· Mainstreamed autistic children in classroom settings, assisting them in developing and achieving functional independence and interacting in socially acceptable and appropriate ways with peers.
· Supervised an after-school mainstreaming program for children with disabilities.
Behavioral Intervention Associates (Non-profit), Oakland, CA –
BEHAVIORAL THERAPIST:
· Developed, coordinated and facilitated disability awareness trainings for staff, focusing on how to interact with children with behavioral and developmental issues, and how to encourage or help extinguish specific behaviors.
· Trained junior therapists and tutors in the skills required to interact effectively with autistic children.
City of San Jose – Dep’t of Neighborhood Services, San Jose, CA –
INTERN – Human Resources/Training Department
· Coordinated and facilitated athletic and special events for the city, preparing ball fields, supervising field crew maintenance and staff, keeping score, and ensuring the safety of everyone involved.
· Supervised an after-school mainstreaming program for children with disabilities.
City of San Jose – Dep’t of Neighborhood Services, San Jose, CA –
THERAPEUTIC SPECIALIST - Office of Therapeutic and Senior Services
· Supervised an after-school mainstreaming program for children with disabilities.
OTHER
South San Francisco Recreation Department, South San Francisco, CA –
RECREATION SPECIALIST
Family, Housing, and Resources, (non-profit), Belmont, CA –
INDEPENDANT LIVING TRAINER & COUNSELOR
References Available upon Request
