Administrative assistant, receptionist Resume
SUMMARY OF QUALIFICATIONS
Energetic, self-starter, reliable, and trustworthy
Excellent verbal and communication skills with the ability to multi-task
Very well organized, follow directions thoroughly
Highly self-motivated, detail orientated, efficient, excellent team player
Use time effectively and manage resources
Fluent in English and Vietnamese
Always prompt and ready to learn new things
Able to adjust to different circumstances and changes in demand
Committed to producing results above and beyond what’s expected
Excellent typing skills, proficient in Microsoft Office, Word and PowerPoint
Outstanding phone etiquette and customer service skills
Retail experience in a busy environment
WORK EXPERIENCE
Garfield Elementary School (CBET Childcare Intern), Oakland, CA -present
• Supervise activities of all assigned children (ages -) in the CBET Program’s area and ensure children remain in designated area.
• Develop daily mind stimulating activities to keep the children’s attention and prepare them for pre-kindergarten.
• Responsible for general cleaning to keep the CBET children’s room neat and clean. Therefore, providing a safe and welcoming environment.
• Ensure parent/guardian has signed CBET’s Agreement/Information Card and also ensure each record is up to date and within policy
• Ensure parent/guardian completes and signs the CBET’s sign in sheet when checking in and checking out children
Oasis Pampered Bar (Manicurist), Emeryville, CA -
• Professionally perform spa’s different nail enhancement packages (manicures, pedicures, etc)
• Provide great customer service skills and attend to the needs of the customers
• Play the role of receptionist when the spa is busy: selling skills, customer service, phone etiquette, and problem solving
• Advised customers on current and new products.
• Answered questions regarding the quality of the products
Universal Hospital Services (UHS Representative), Oakland, CA -
• Identify different hospital equipments and their main functions.
• Take incoming calls from nurses and doctors for different equipment and enter the data into the computer system.
• Deliver the needed equipment to designated areas in the hospital in a timely matter and be able to track which patient used that specific equipment.
• Maintain the different equipment storage room and sanitize the used equipments.
• Constant interaction with hospital staffs and patients so positive attitude is a must.
Micheal Mischer’s Chocolates (Sales Associate and cashier), Oakland, CA -
• Detail oriented in completing orders, catalog requests and information to customer accounts
• Handled cash, checks and credit cards transactions, operated cash register, balanced till front and faced all merchandises.
• Greet customers, conduct sales, take order, deliver orders, help in the process of manufacturing chocolates and close.
ROSS (Retail Associate), Emeryville, CA -
• Provide outstanding customer service; handle customer inquiries professionally in both Vietnamese and English and assist with their needs.
• Handle recovery and re-stocking items not selected for purchase from dressing room areas to ensure clothes are ready for new customers promptly.
• Responsible for helping maintain the sales floor through stocking shelves with proper items and cleaning whenever necessary to provide pleasant shopping experience.
Oakland YMCA (Camp Counselor), Oakland, CA -
• Summer camp counselor monitoring children ages -.
• Help teach the kids honesty, trust, caring, and respect.
• Plan and carry out daily activities that would help expand the children's mind and to help build self esteem.
• Enforce the different rules and regulations for our own safety and the safety of the children in our care.
• Constantly communicating with other camp counselors and supervisors.
EDUCATION
Paris Beauty College, Concord, CA Will be attending in June
International Cosmetology School, Oakland, CA
Obtain Manicurist License and Certificate in
College of Alameda, Alameda, CA -
. Grade point average
Oakland High School, Oakland, Graduated June
. Grade point average
Honor Roll Student
Student Athlete (basketball, softball, bowling)
