Account receivable,chargeback analyst

Posted on: 2008-04-01

Rosemary Rodriguez 3453 Madera Ave. Los Angeles, California 90039 323-661-6046 PROFESSIONAL EXPERIENCE: India ink – Vernon CA. 2004 – Present Distributor of imports to large national retailers Chargeback Analyst • Accounts Receivable, including cash application, account reconciliation and journalizing for whole sale accounts. • Responsible for downloading CIT daily charge backs and notice of dispute and cash active. • Analysis and reconciliation of charge backs on a daily basics. • Research customer charge backs working with sales staff as necessary to make a prompt determination of the validity of customers claims. • Collection of unauthorized customer charge backs. • Excellent customer service skills and extensive follow up. East West Clothing - Los Angeles, CA. 1998 – 2004 Clothing manufacturer and distributor Accounts Receivable / Credit and Collections • Cash application and reconciliation of major accounts. • Charge back analysis. • Monthly account reconciliation of customer accounts. • Collection of delinquent accounts. • Preparation of daily deposits. • Reconciliation of cash receipts journals. • Responsible for maintaining non-factor aging current requiring extensive follow up. • Principal contact with CIT DAISY OF CALIFORNIA/HANG TEN INTERNATIONAL – South Pasadena 1988 - 1998 Clothing manufacturer and distributor Accounts Receivable / Credit and Collections • Processing of customer payments for non factor accounts • Account Reconciliation and journalizing. • Reconciliation of monthly bank statements. • Heavy account reconciliation of factor and non-factor accounts • Collection of invalid charge backs and processing reversals • Making sure that the accounts receivable aging was kept current. • Data Entry, credit check with factor CIT. • Extensive customer service and follow up. EDUCATION: California State University Long Beach – Long Beach, CA. General Studies Los Angeles City College – Los Angeles, CA. General Studies with concentration in Accounting SKILLS: Intermediate skills - MS Word and Excel 2000 Type 50 words per minute Proficient with 10- Key REFERENCES: Upon request