Info Tech Manager

Posted on: 2008-03-27

Madeline Coffin / 3601 SW Beach Drive #6 / Seattle, WA 98116 / 206-935-8218 PROFESSIONAL EXPERIENCE May 2006-Current Affiliated Computer Services, INC. [ City, State ] Information Management Specialist •Provide technical support in Voice & Data Service to over 1,200 onsite customers and 14 remote locations. Support: Avaya PBX & Modular Messaging, NICE, CMS, RedSky & Call Accounting. November 1994 - May 2006 Food Services of America [ City, State ] Telecom Support Technician •Provide technical support in Voice & Data Service to over 1,200 clients. Support all wireless contracts and telecom vendor relations. Manage all Corporate Telecom billing. January 1987 - November 1994 - May 2006 Home Insurance [ City, State ] MIS Supervisor • Manage staff of eight personnel responsible for all IS operations. Performed reviews and all department budgeting for Corporate reporting. EDUCATION 1980-1984 Seattle University Seattle, WA Computer Science COMMUNITY ACTIVITIES Martial art instructor with 35 years of experience. Currently teach privates and conduct seminar around USA. http://www.serrada.net REFERENCES Eleanor Jackson Seattle, WA Associate (30 years) 206.684-5155