Administrative Assistant Resume
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Email:
Charmaine Nduku
Objective I am a seasoned Customer Service Professional. I am looking forward to having a “career” that allows me to use my interpersonal skills. I absolutely enjoy working in the customer service arena. I am a team oriented individual, but I am very capable of working independently.
Industry Experience Customer Service & Administration
Woodstock Job Corps Baltimore, Maryland -
&#; Administrative Assistant
&#; Organizational and Coordination of front office operations
&#; Typing, Data Entry and Database Management
Thomson Prometric Baltimore, Maryland -
• Customer Service Representative
• Handle escalated customer service calls
• Schedule Appointmnents
Apple Ford Columbia, Maryland -
• Business Development Associate
• Conduct Customer Satisfaction Surveys
• Answer multi-line phones
First USA Bank One Frederick, Maryland -
• Collections
• Processed credit card and debit payments
• Analyzed accounts
Sierra Military Health Services Baltimore, Maryland -
• Customer Service
• Assisted Customers
• Coordinated Medical Appointments with clients
Professional Associations
Transferable Skills Woodstock Job Corp, Business Administration Certificate
Microsoft Word, Outlook, Excel, Internet Explorer, Multi-line phones, Data Entry
