Posted on: 2008-03-17
AMBER L. GARRETT 3240 S Lowell Blvd Denver, CO 80236 (720) 530-0151 (M) [email protected] SUMMARY Progressively responsible positions in a broad range of industries including financial services, sales support, facilities management, event coordination, administrative assistance and customer service. Proven ability to manage cross-functional projects, customer focused, able to motivate personnel and communicate at all levels of the organization. Outstanding ability to adapt to rapidly changing environments with a successful record of completing projects on time and within budget. AREAS OF EXPERTISE Executive Assistance • Sales Coordination • Facility Management • Office Management International Experience • Business Planning • Meeting Planning & Event Coordination Sales & Marketing Support • Administrative Management PROFESSIONAL EXPERIENCE Aggregate Industries – Golden, CO 3/2007-1/2008 An international, $4 billion producer and supplier of aggregates, concrete products and construction services to the building material industry. Responsibility included assisting VP with the development of the division’s business plan including the roll out of new sales and marketing strategies, product development and operational improvements for 4 manufacturing plants and 3 distribution outlets. Executive Assistant to Vice President Building Materials US Assisted National Sales & Marketing Manager with the development of a brand new web site and product catalogue supporting new product launch for 2008 to achieve a $4.5 million sales goal for the first year. Helped VP close two facilities, divest non-core business entities and commissioned one new plant to improve profitability from a $1 million dollar loss to a $4.6 million improvement within the first year. Created quarterly business review PowerPoint presentations with embedded graphs and tables for the VP Coordinate Executive Board meetings on a monthly basis including both domestic and international personnel travel and entertainment. Developed numerous Excel tracking scorecards to assist General Managers to improve sales quotas, financial ratios and manufacturing efficiencies. Served as an interim office manager for one of the locations revamping the work flow process to improve on-time customer service by 75%. Maintained close and highly responsive relationship in day-to-day activities and contributed to efficient use of executive’s time by providing excellent administrative support. Johns Manville – Denver, CO 2002-2007 A Berkshire Hathaway Company, a leading engineering, manufacturing insulation company. Responsibility included assisting Regional Manager with maintaining a complex business calendar as well as the development of the division’s business plan including the roll out of sales and marketing strategies, customer service and inside sales reorganization for 3 regions. Administrative Sales Coordinator Assisted the Regional Manager to realign the region by moving away from outside sales model to more of customer concentric organization. Created tracking system to help the Sales Managers improve their sales quotas by 25%. Implemented a new training program, which streamlined training staff by resulting in 60% retention. Successfully implemented Sales Programs, which ensured consistency throughout region and provided managers with critical tools to enhance sales. Gateway Computers – Denver, CO 1998-2001 $10B Company that develops manufactures markets and supports broad line of desktop and portable PCs, digital media PCs, servers, workstations and PC-related products. Facility Coordinator 2000-2001 Planned and organized statewide meetings. Successfully coordinated fund raising campaigns, totaling over $30,000. Saved the company $1.5 million by finding alternative office space. Flawlessly planned, coordinated and executed the move of 100 employees over the weekend to ensure that the company did not lose valuable time on the project. Consistently exceeded internal client satisfaction and received merit awards. Planned and coordinated the Jefferson Economic Council Investors Breakfast hosted by Gateway, which resulted in the highest attendance rate in the history of the event. Executive Assistant to Chief Information Officer/Senior VP 1999-2000 Performed a full range of administrative support for the Chief Information Officer drafted and prepared correspondence, managed extensive domestic/international travel arrangements, maintained complex business/social calendar. Coordinated the first quarterly global IT teleconference with a live data stream that encompassed 7 countries and 14 different time zones and 350 employees. Assumed all facility management functions on site for eight months until the new manager was hired. Assumed the Human Resource role on site for seven months until the new manager was hired. Facility and Human Resources Administrative Assistant 1998-1999 Provided administrative support to a Vice President, a Director and 5 line Managers during the staffing and set up of the new Information Technology Office. Managed mail, meeting arrangements and scheduled over 1,000 interviews for new employees. Maintained Accounts Payable and Receivable and General Office Management. Initiated the operations and procedures startup for the new Denver IT Business Office. Created all forms used for day to day business. Planned and coordinated the first career fair for Gateway at Red Rocks Community College, resulting in the collection of 3,000 resumes. Implemented an index acquired at the career fair and created an Excel tracking database for prospective employees. EDUCATION AND CREDENTIALS Business and Marketing Courses - Western Nebraska Community College - Scottsbluff, NE Business and Marketing Courses - Regis Uiversity – Denver, CO Advanced MS Office Certifications Six Sigma Green Belt Training –Gateway and Johns Manville Sales Training - Flawless Execution – Afterburner Inc Sales Training - Value-Added Training – Tom Reilly Training HTML - Gateway Information Technology Human Resources Best Practices Workshop - Mountain States Employers Council