Manager

Posted on: 2008-03-13

Angelic M. Washington [email protected] (C ) 708 715- 4754 CAREER OBJECTIVE: Highly motivated individual with extensive managerial skills and customer service experience looking to obtain a secure position with opportunity for advancement. To serve in an active environment and utilize the latest technology. SKILLS: Leadership Management Customer Service Customer Resolution Microsoft Office Internet Time Management Visualization Team work Problem Solving Decision Making Problem Solving Organizational Public Speaking Creative Thinking Motivation PROFESSIONAL EXPERIENCE; Amazing Fashions ,Inc., Whiting IN Manager Opened and Closed establishment ,main key holder. Provided swift and efficient Customer Service and Customer Resolution Supervised staff and provided on-the -job training to incoming staff Performed cash handling duties if needed Tracked and organized stock to maximize loss prevention Star Nails, Addison ,IL Front Manager Analyzed clients needs for minimized wait time Rebooked clients for additional treatments to boost sales Sold treatments and services and recommended additional products Communicated the importance of continuing sessions for full benefit Addressed concerns and questions in a professional manner Filled in for Massage Therapist when needed Supported Staff while maintaining desk and handling payments RBA REAL ESTATE / RBA LOAN COMPANY , Berwyn ,IL Real Estate Agent Interviewed potential home buyers and loan clients Communicated to clients proper documentation Researched locations for purchasers homes Follow-up on Inspections and Loan Process Assisted lenders in finding tailored programs for clients Assisted clients in understanding closing documents Closed loans at clients homes to accomadate and facilitate the closing of the loan EDUCATION KAPLAN HIGHER EDUCATION, Hammond, IN 10/05-3/07 Associates Degree in Applied Science Graduated with Honors, 3.43 Grade Point Average REFERENCES AVAILABLE UPON REQUEST