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Office Clerk I Resume


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Resume:


Toneria McCoy
Spaulding Avenue, Baltimore, Maryland
(phone hidden)
(Alt) (phone hidden)
(email hidden)
OBJECTIVE
To obtain a position where my education, skills, and work experience makes me a valuable employee in a team-oriented staff.
SKILLS PROFILE
• Ability to type wpm
• Experience with Microsoft applications such as Word, Excel, PowerPoint, Visio, Access and Outlook
• Excellent filing and organizational skills
• Experience in handling and distributing mail
• Ability to take accurate phone messages and deliver messages promptly
• Exceptional customer-relations skills
EMPLOYMENT HISTORY
Office Clerk II/Dispatcher /-/
Greenwood Towing & Remarketing, Baltimore, MD
• Initiate and update contracts with property owners.
• Prepare various correspondences for fax, file, and mailings
• Dispatch calls to drivers.
• Enter data into computer system using Tow Tracks system and Microsoft Office
• Handle financial transactions.
Customer Service Representative /-/
Hollywood Video, Baltimore, MD
• Provide excellent customer service.
• Offer recommendations, promotions, and assistance to customers.
• Operate cash register.
• Clean store and Restroom
• Re-stock merchandise and concession stand.
Office Assistant /-/
Governor’s Office for Children, Youth, and Families, Baltimore, MD
• Basic clerical duties such as data entry, answering phones, and filing documents.
• Distribute mail and packages.
• Fax, label, and copy documents
• Attend conferences and conventions to promote Abstinence Awareness.
EDUCATION
Anticipated Degree -
University of Maryland Eastern Shore, Princess Anne, MD
Major: Fashion Merchandising Minor: Business Administration
Diploma -
Mergenthaler Vocational Technical High School, Baltimore, MD
Major: Commercial Baking Minor: Business


References Available Upon Request