Office Clerk I

Posted on: 2008-03-12

Toneria McCoy 3715 Spaulding Avenue, Baltimore, Maryland 21215 443-392-4984 (Alt) 410-664-5989 [email protected] OBJECTIVE To obtain a position where my education, skills, and work experience makes me a valuable employee in a team-oriented staff. SKILLS PROFILE • Ability to type 40wpm • Experience with Microsoft applications such as Word, Excel, PowerPoint, Visio, Access and Outlook • Excellent filing and organizational skills • Experience in handling and distributing mail • Ability to take accurate phone messages and deliver messages promptly • Exceptional customer-relations skills EMPLOYMENT HISTORY Office Clerk II/Dispatcher 05/2007-02/2008 Greenwood Towing & Remarketing, Baltimore, MD • Initiate and update contracts with property owners. • Prepare various correspondences for fax, file, and mailings • Dispatch calls to drivers. • Enter data into computer system using Tow Tracks system and Microsoft Office • Handle financial transactions. Customer Service Representative 09/2004-02/2005 Hollywood Video, Baltimore, MD • Provide excellent customer service. • Offer recommendations, promotions, and assistance to customers. • Operate cash register. • Clean store and Restroom • Re-stock merchandise and concession stand. Office Assistant 9/2003-09/2004 Governor’s Office for Children, Youth, and Families, Baltimore, MD • Basic clerical duties such as data entry, answering phones, and filing documents. • Distribute mail and packages. • Fax, label, and copy documents • Attend conferences and conventions to promote Abstinence Awareness. EDUCATION Anticipated Degree 2005-2009 University of Maryland Eastern Shore, Princess Anne, MD Major: Fashion Merchandising Minor: Business Administration Diploma 2000-2004 Mergenthaler Vocational Technical High School, Baltimore, MD Major: Commercial Baking Minor: Business References Available Upon Request