Posted on: 2008-03-06
KAREN A. PHANEUF PO Box 186, Albion, RI 02802 ♦ 401-651-2718 ♦ [email protected] HIGHLIGHTS OF SKILLS AND COMPETENCIES • Proficient in MS Word, Outlook, Excel, Info Mapping, Publisher, PeopleSoft, Various Photo Software • Familiar with Access, Visio, PowerPoint, Claims Work Station and Comshare • Able to maintain a high degree of confidentiality PROFESSIONAL EXPERIENCE Confidential (Construction/Technical Industry) S. Easton, MA – Nov 2007 – Current Project Coordinator • Purchase and Change Orders • Closeout Packages • Collection of Technical photos from field crew for approval & submittal • Upload project photos & store in electronic files • Database entry and retrieval • Travel to train administrative staff and help set up new office • Carrier and Vendor Contract Coordination • Meeting Minutes and some travel planning • Building Contact and Coordination • Daily reporting of all project activities and milestone reporting OneBeacon Insurance, Canton, MA – 3 Roles Below from July 2001 – Nov 2007 Sr. Administrative Assistant – Property Claims; HR Director & Legal Staff (Jan 2007 – Nov 2007) • Maintains Access database of claims cases • Creates and Updates Financial sheets • Researching claims correspondence in CWS • Catastrophe planning – State Responses • Meeting Scheduling, Equipment and Catering Ordering • Correspondence, inside and outside communications • Updating Human Resources employee ranking worksheets • Monthly claims reports as requested • Monthly Human Resources Staff and Talent Ranking Reports • Travels out-of-state to assist with new office start-up Human Resources - Sr. Administrative Assistant – to HR VP (December 2002- January 2007) • Provide Customer Service to employees • File Auditing • Invoice Processing for gifts, prizes & corporate events related billing • Organize Corporate Events for up to 1000 people • Internet Research – price comparison, ordering supplies, prizes & gifts. • Reconcile & process internal cafeteria vendor billing • Process New Hire Forms & packets; Termination Forms • Tuition Reimbursement for college courses, ordering and processing invoices for industry course material • Process Tuition Bonuses • Track Attendance for HR Department • Distributes mail to department & maintains employee filing system • Department and Building Notices • Creation and distribution of Department and Building Events Flyers and Emails • Create monthly reports to track temporary agency payables • Generate monthly PeopleSoft reports containing employee information • Order and maintain supply inventory, ordering business cards for staff • Acquire Discount Sporting Tickets for employees • Organize Book Fairs – Proceeds go to local charity • Interfaces with building management and other repair technicians as needed Regional Fleet Administrator – to Corporate Fleet (July 2001- January 2007) • Provide Customer Service to vehicle custodians on a daily basis • Invoice Processing for Auto Body Repairs • Vehicle Replacement planning • Act as liaison between vehicle custodians and claims • Created change forms for driver terminations, new hires & other driver changes, which is still in use by the company today • Created Accident Reporting Procedures for vehicle custodians & claims, also still in use by the company • Generate monthly reports – Fuel Use, Oil & Maintenance and following up with vehicle custodians to ensure maintenance is completed as scheduled • Prepare Fleet New Hire Packets and Forms processing • Point person for company car “rental” • Responsible for Company Car keys & their distribution • Interfaces with building staff for parking areas of company cars Mary Kay Cosmetics Consultant 2/95-12/05 • Sales • Inventory of over 200 product • Personalized color selections • Customer service EDUCATION 1982 - 1984 Community College of Rhode Island – some courses CCRI Updated Computer Skills in Excel & Word 1995 Employer Led Courses: Business Writing and Information Mapping 2003 SmartLINK – Excel Level III - mainly for Pivot Table review 07/07 MEMBERSHIPS/AFFILIATIONS • American French Genealogical Society; RI Historical Society Library; LDS Family History Library