Server/Designated Trainer

Posted on: 2008-02-28

Tracy Lambert 16 Sugarwood Court Saint Peters, MO 63376 [email protected] (605) 759-7897 Education Lindenwood University – St. Charles, MO 2006- Dec. 2008 § B.A. Business Marketing & Sales GPA 3.0 on a 4.0 scale § Concentration in Finance Murray State University – Murray, KY 2004-2006 · Equine Science Studies Employment The Cheesecake Factory – Chesterfield, MO – Server 2006-Present · Assist the guest throughout their experience Required to be detail oriented Customer adaptation · Train and certify new staff Oversee the steps of service Motivate & prepare for fast-paced work environment Synergy Solutions – Milbank, SD – Sales Representative 2004-2006 · Accountable for both inbound and outbound calls · Customer service Promote product/service Obtain customer information · Validate Sales Verify buyer information Confirm acceptance Awards & Honors · Teamwork Award – The Cheesecake Factory 2007 · Highest quarter SMART Card Rating – The Cheesecake Factory 2007 Monthly rating based on sales, gratuity and comps · FFA Food/Science State Team 1st Team; 8th Individual 2003 · 4-H Club President 2001