Posted on: 2008-02-24
Heather Wells 4163 S. Pagosa St. Aurora, CO 80013 Phone (303)-944-1963 [email protected] OBJECTIVE To utilize my background in administrative duties, office policies, and customer relations to obtain a rewarding career as an administrative/executive assistant. I am returning to my chosen field after taking time to return to school. EXPERIENCE WAITRESS/PART TIME (DECEMBER 2006 – JANUARY 2008) Goal Line Sports Grill Centennial, CO • Greet customers • Serve drinks, food, and assist with clean up ADMINISTRATIVE ASSISTANT (JULY 2006 – OCTOBER 2006) Snelling Personnel Services Centennial, CO • Temporary Position • Assisted dispatchers for car transport company • Updated website for online customers • Customer service ADMINISTRATIVE ASSISTANT (MARCH 2006 – JULY 2006) Account Data Staffing, Inc. Aurora, CO • Temporary Position • Responsible for general office duties BAKER 3RD SHIFT (SEPT. 2005 – MARCH 2006) Wal-Mart Centennial, CO • Prepared and baked on overnight shift • Responsible for stocking, merchandising, cleaning, and break out for next shift • Left this position due to the hours WAREHOUSE ADMINISTRATIVE ASSISTANT (DEC. 2003 - AUG. 2005) (Company Layoffs) Bokhara Carpet Palace, Ltd. Dulles, VA • Executive assistant for the Director of Warehouse Operations and Logistics • Administrative Support to the Warehouse Manager and the Fleet Manager • Maintained truck manifests and high value item listings. • Responsible for supply ordering for entire warehouse. • Assisted in inventory control, loss prevention, and cost of goods. • Responsible for preparing and maintaining employee files • Managed attendance and time cards for all warehouse employees. • Travel arrangements for managers and executives • Compiled expense reports for Director of Operations and Warehouse manager • Assisted with the maintenance of the internal Nortel phone system, including programming. • Maintained the Nextel account for the entire fleet. • Preformed cost analysis of several accounts to cut costs • Responsible for booking national and international shipments. • Experience with Fed-Ex, UPS, DHL, and United Cargo, Have had experience dealing with customs • Assisted the Director of Warehouse Operations and Logistics with correspondence. MEDICAL RECORDS/FRONT DESK (DEPARTMENT LAYOFFS) (OCT. 2002 - AUG. 2003) Colorado Orthopedic Consultants Aurora, CO • Responsible for answering a multi-line InterTel phone system • Helped coordinate the front desk • Responsible for filing charts in an alpha filing system, as well as coordinating the transfer over to a paperless chart system using MediTech soft ware. • Assisted with the training of new employees in the front desk and medical records positions • Assisted main phone operator with general computer support and trouble shooting SUMMARY OF SKILLS • Trained on multi-line phone systems, including computerized systems. • Excellent computer skills, advanced skill with Microsoft Word, Excel, Windows and Internet usage. Intermediate Power Point and Access knowledge. • Excellent customer service skills • Great with filing systems both alpha and numeric • Strong organizational skills with the ability to prioritize and manage multiple tasks • Strong attention to detail and accuracy • Self motivated, and can work with minimal supervision • 10 key by touch, Able to type 50+ words per minute