Receptionist

Posted on: 2008-02-20

Maura Anne Walsh 6334 W. 99th PL Apt 1B, Oak Lawn, IL 60453-3758(708) 954-7579 [email protected] CAREER SUMMARY Dependable, honest hard working individual with a diversified background in insurance, customer service, training, and administrative support in the insurance and retail industry. Have supervised staff, organized projects and coordinated schedules, calculated payroll, inventoried stock, preformed data entry and database management. WORK HISTORY Macer’s Jeweler’s, Oak Lawn, IL 2004 to 2007 Receptionist *Greeted customers, responded to their questions, answered phones, and directed calls. *Maintained time sheet log and prepared payroll for three employees on a biweekly basis. *Wrote and typed correspondence. *Trained three employees, and maintained daily and monthly sales. *Oversaw store operation in the managers’ absence, and opened and closed the store. Ames, Bridgeview, IL 2000 to 2002 Cashier *Rang up purchases and provided customer service. *Processed tax adjustments, modified prices, and entered coupons. ILC Enterprises, Berwyn, IL 1999 to 2000 Office Support *Supervised seven and trained five workers in payroll, reimbursements, basic computer skills, and filing. *Maintained attendance and payroll report for five to seven employees ensuring payroll accuracy. *Ordered all miscellaneous supplies to keep the office running smoothly and answered phone. *Calculated and verified reimbursements, income, and expenses to support accurate company records. Thomas M. O’Hara, Insurance Broker, Villa Park, IL 1990 to 1992 Secretary *Prepared insurance policy quotes for all term, whole life and annuities, and guaranteed accurate client prices. *Coordinated appointments, accurately resulting in business functions being completed on a timely basis. *Typed correspondence, maintained client and subject files, and answered phones. Atlantic Mutual Insurance Company, Chicago, IL 1974 to 1988 Word Processor II, Personal Lines *Designed and developed a new multipurpose form increasing efficiency by approximately 35%-40% within the U. S. offices. *Worked with the office manager ensuring business deals ran smoothly. *Coordinated hotel and airline reservations, and scheduled arrangements for special functions ensuring business dealings ran smoothly. *Trained one secretarial support, five policy typist and fifteen record clerks to perform their job properly. *Delegated work to policy typists and record clerks, and ordered all office supplies. *Worked with supervisor in organizing file department when Midwest files were centralized. EDUCATION Moraine Valley Community College, Palos Hills, IL Associate of Arts in Liberal Arts Certificate, Office Systems and Applications 2006 to present