IT Network Technician

Posted on: 2008-02-17

SAM TRINH 29003 Jetty Way Hayward, CA 94545 Home Phone: (510) 264-0783 Cell Phone: (408) 667-5009 Work Phone: (408) 965-0283 Email: [email protected] OBJECTIVE: Seeking a IT Network Technician. EDUCATION: Certified Novel Administration (CNA) 3.1x. Certified IBM ThinkPad Customer Service. Certified IBM Guarantee Customer Service. Had worked toward an BSIS degree (at American College of Computer and Information Sciences) Degree: AS in Networking Technology 1997 Degree: AS in Electronics Technology 1996 Major: Electronic Technology Minor: Computer Science College: Heald College, CA WORK EXPERIENCES: LOCATION: Kineto Wireless, Inc., Milpitas, CA (08/2004 to Present) TITLE: Network Lab Technician Setup, configuration, and maintenance UMA lab networks including third party equipments. Such as Cisco LBR, switch, Radware LBR, Nuera Media gateway, wireless routers. Creating and executing black box test cases for UMA (Unlicensed Mobile Access) technology. Responsibilities include diagnosis, debugging, and repairing of complex networked wireless telecom systems including isolating or fixing problems in malfunctioning equipment or software and report problems using Perforce Tracking System. Reports design reliability and maintenance problems or bugs with regard to design engineering/technical support engineering. Provides support to the company\'s Original Equipment Manufacturer partner activities. LOCATION: interWAVE Communications, Inc., Menlo Park, CA (09/1997-2004) TITLE: Network Lab Technician Build prototype GSM radio module configurations Perform electrical and mechanical characterization procedures Evaluate assembly procedures and work with engineering to improve process steps Assist in the development of procedure documentation Management of HW/SW/FW/RF including load, stress, features testing to ensure that interWAVE\'s integrated product line meets all busy hour, busy day traffic requirements. Help development to fix bugs and ensure smooth transition of product from Engineering to Manufacturing. Train production staff on assembly procedures Responsibilities include regression test, system integration, software release management and quality control for wireless communication systems. Knowledge of digital cellular standards (GSM/DCS/PCS) essential. LOCATION: Vanstar Corporation. Livermore, CA (07/1995-09/1997) TITLE: Computer Network Technician Provide technical assistance for LAN, Verify integrity of data. Identify problems, determine solution and ensure implementation. Install hardware and software configuration for Novell networks 3.1x and 4.x, and NT 3.5 & 4.0. Installing software and hardware for microcomputers and printers. Troubleshoot hardware and software for PC users. COMPUTER SKILLS: Networking: Knowledge in Cisco LBR, Radware LBR, 802.11x, VoIP. Languages: Knowledge in Programming with Visual Basic, C++. Platforms/Environments/Applications: Windows 95/98/NT/2000/2003,XP, Microsoft Office, UNIX, Solaris. WordPerfect, Perforce, ClearCase, ClearDDTS, Labview, and many more applications. EQUIPMENT SKILLS: Racal Digital Radio Test Set, CMD 57, O-scope, Spectrum Analyzer, Network Analyzer, Signal Generation. TRAINING: Wide-Band Code Division Multiple Access (WCDMA, Third generation) Understanding Asynchronous Transfer Mode (ATM) Several Computer Networking protocols (e.g. Ethernet, routing, security, etc.) Programming in Visual C++ Using Microsoft Foundation Class 6.0 VoIP, TCP/IP, Frame Relay. PERSONAL STRENGHS Responsible, self-motivated REFERENCES: Available upon request.