Entrepreneur

Posted on: 2008-02-09

PROFESSIONAL PROFILE Prudently delivers excellent business analysis, workflow management and process improvements with a personable, self-starter, and professional approach led by integrity and a positive work ethic. STRENGTHS: (1) Analytical ~ cross-functional approach for optimal, quality results (2) Problem-Solver ~ creative, constant and effective solutions to complex concepts (3) Visionary ~ innovative, passionate and committed (4) Responsible ~ maximum production with expert time management (5) Quick-Learner ~ flexible in vigorous work environments Proficient in MS Word, Excel, Access, PowerPoint, Outlook, Visio, Internet Explorer, Junxure (CRM), SAP, PeopleSoft, Hyperion (Essbase), Crystal Reports/Business Objects (EPM), Canvas X Win/Mac. Network in LAN, VPN, TCP/IP and SMTP. WORK HISTORY SELF-EMPLOYED, Tarzana, CA 2009 Working on two patents (design and utility), freelance consulting (implement creative and effective business growth strategies) on a variety of projects PANAVISION, Woodland Hills, CA 2008 Contractor, Worldwide Technical Marketing * Executive level reporting onsite and to 65 subject matter experts in 25 global locations * Developed weekly business updates, improved operating performance, assisted with special projects Achievements * Worked with senior executives, clients and vendors to increase business initiatives * Managed expenditures, organized surplus capital, participated in product strategy meetings CITIFINANCIAL, Agoura Hills, CA 2006 – 2007 District Assistant – Executive Offices, Retail Sales * Worked with 4 offsite District Managers and 26 remote sales and service branches * Responsible for improving branch service levels, streamlining operating costs, compiling financial reports Achievements * Organized the region’s corporate operations, sought effective internal communication practices, optimized HR administrative procedures and improved budgetary constraints * Assisted in the design, consistency and management of accounting and administrative reports * Contributed to branch production and profitability, mindfully accentuating employee appreciation, teamwork and relationship marketing WASHINGTON MUTUAL, Chatsworth, CA 2002 – 2006 Senior Administrative Assistant, Operations * Worked with 10 Team Managers and 100 operational employees for 2 Fulfillment Centers * Gathered, analyzed and reported key business drivers daily, recommended improvement processes to senior management monthly Achievement * Reduced controllable expenses including contingency staffing, demonstrating initiative * Aligned staffing with Sales’ vision, attained monthly run rate goal for 4 consecutive months * Partnered with HR to ensure adequate training and development, revised performance measures * Contributed to QA’s revised evaluation process, 40% error trend reduction in 2 months Senior Administrative Assistant, Regional Sales * Worked with 21 branches to aggressively meet/exceed monthly sales goals, annual business plan * Responsible for narrative reporting on benchmarking, data-driven / SWOT analysis and evaluation processes to management, recommended written actionable strategies and solutions * Actively resolved escalated customer issues within corporate and Federal policies and standards Achievements * Forecasted and reported monthly performance drivers with 90% accuracy rate * Appointed 4-month concurrent administrative role to offsite senior executive to aid in Division’s fast-changing needs, successfully meeting multiple deadlines with timeliness, accuracy and dedication * Enthusiastically accepted 5-month executive-level position during regional realignment, supervised 10 Sales Managers and 366 FTE while assuming administrative responsibilities Executive Leadership Achievements * Comprehensive database structuring, standard queries and the partnering with internal departmental experts exceeded half-year performance deliverables * Cut operating costs 25%, demonstrating good judgment and proactive thinker Administrative Assistant, Call Center Sales & Service * Worked with 7 Team Managers and 75 employees for inbound Call Center (and eCommerce) sales * Responsible for strong compliance systems, P&L reporting, fostering internal/external partnerships Achievements * Named Project Coordinator for Windows XP deployment, Computer Telephony Integration Implementation, Site Logistics and Migration and Business Continuity Plans * Cultivated and/or led community and interdepartmental events, averaging 95% participation ACADEMIC BACKGROUND CONTINUING EDUCATION * Operational Excellence, 2005 * Cycloan: Market Management, 2005 * Situational Leadership® II, 2005 * The Strategic Coach Program, 2002 VOLUNTEERISM * Miami University Alumni Association, SoCal Fundraising Chapter, Director, 1999 – Present * California Hospital Medical Center Foundation, Volunteer, 2001 – 2004 * Avon Walk for Breast Cancer, Volunteer, 2003 MIAMI UNIVERSITY, Oxford, OH * Bachelor of Science in Finance with apprenticeship at Prudential