Customer Service

Posted on: 2008-01-30

Emi Tamura 135 South Hancock Street #301 Madison, Wisconsin 53703 (608) 843-7239 [email protected] EDUCATION Bachelor of Arts, Global Studies Minor, Art University of Wisconsin-Superior, May 2007 Associate of Arts, English Kobe Yamate Women’s Junior College – Kobe, Japan, 2000 QUALIFICATIONS • Fluent in Japanese • Proficient in English • Strong customer service skills RELEVANT WORK EXPERIENCE Customer Service Representative, June 2007-Present Sony Creative Software, Madison, WI • Translated information from Japanese to English • Handled customer questions and concerns regarding software Library Desk Assistant, 2006-2007 University of Wisconsin-Superior, Superior, WI • Provided assistance to university students regarding library materials Tutor, 2006-2007 Student Support Service Center, University of Wisconsin-Superior, Superior, WI • Helped university students with Japanese coursework • Modified assignments from textbook for greater students understanding Front Desk Employee, 2005-2006 Health and Wellness Center, University of Wisconsin-Superior, Superior, WI • Assisted with the supervision of exercise equipment and recreation facilities Oculist Assistant, 2000-2001 Cyuou Contact Hospital, Osaka, Japan • Checked patients’ eyesight • Taught patients how to use and care for contact lenses VOLUNTEER EXPERIENCE After-School Program Volunteer, Sept-Dec 2004 Peter Rich Community Center, Superior WI • Worked with children during their recreation period REFERENCES Supplied upon request