IT - Executive

Posted on: 2008-01-24

Curriculum Vitae of Samuel Kakinati 1-7-412,musheerabad,Hyderabad. India E-mail:[email protected] Mobile: 9441554203, 9949938538 ____________________________________________________________________________________________________________ Objective: Seeking a challenging and growth oriented career in a professional environment to enrich my skills and help in reaching organization goals to the best of my knowledge and intellect. Professional Summary:  Worked for Oriental Bank of Commerce, Hyderabad, India on behalf of Wipro Services contract as a Resident engineer. Worked for General Electric Capital International Services, Hyderabad, India as a Technical Support Analyst.  Skilled in System Administration, Server Management, helpdesk operations, client workstations maintenance, Hardware and Network Trouble shooting, Planning, Providing solutions, Deployment, Fine Tuning, Training bank staff. SKILLS Profile Operating Systems Very well conversant with Desktop OS's like DOS, WINDOWS95, WINDOWS98, WIN-NT(Work Station), WIN2K PROFESSIONAL, WIN XP Professional, Linux. Network OS's Windows NT server 4.0, Windows 2000 server, Linux Databases Odbc connectivity, Oracle 8i. Oracle 8i DBA Hardware HP, COMPAQ, WIPRO, ACER, IBM, DELL System / Network Administration skills  User and group management  Developing and implementing backup strategy.  Centralized administration.  Installation Server based applications.  Performance of monitoring and fine-tuning.  Logging activity, analyzing them and generating reports.  Implementing Software and hardware fault tolerance techniques  Troubleshooting and Maintenance  Documentation  Automation  Security policy development and implementation. Academic Qualifications: B. Sc. in Computer Science from Andhra University, AP, India, 2001. M. Sc. in Computer Science from Osmania University, AP, India, 2004. Professional Experience Details: 1. NIHAE COMPUTER NETWORKS PVT.LTD, SECUNDERABAD. NECX is totally corporate service oriented company and premier in WIPRO FRANCHISE, undertaking service of corporate customers in Hyderabad. As a part of Wipro Services I was in Oriental Bank of Commerce as a Resident engineer in helpdesk operations since Oct - 2003 to Nov 2004. Responsibilities: Software Installation and Trouble shooting  Operation Systems: Windows 98, Windows NT & 2000 (Server & Work stations).  Antivirus installations and updations for corporate office and branches. Server Administration:  Configuring and troubleshooting network protocols (DHCP, DNS, TCP/IP).  Creating Users in Win2000 and NT servers and giving rights and groups.  Printer management consisting of setting up local and network printers. Application Software support:  Lotus notes Installation, Configuration and troubleshooting.  Installation and Trouble shooting of banking related software (ilink95, ilinknet, Birds and Feeasy). Troubleshooting hardware problems:  PC’s: WIPRO, COMPAQ, IBM, ACER machines  Peripherals: HP LaserJet, Wipro Dot Matrix, HP Scanners.  Installation CD writers, Modems, and dial up connections for authorized users. 2.G.E. Capital International Services PVT Ltd, Hyderabad, India. General Electric is worlds most reputed company has its operations spread across the globe. GECIS is GE’s offshore establishment in Hyderabad offering its services including its IT Services. As a Technical Support Analyst in GECIS IT Services from Nov 2004 to Apr 2005 , got skilled in below areas. Operation Systems: Windows 98, Windows NT / 2000. Server Used: Windows2000 Network Protocols: TCP/IP, Netbeui protocols, PPTP, and L2TP. Application Software support:  Lotus notes  VPN  MS Outlook  GE Specific Software like Support Central. IT Services Support:  Voice and Accent Skills such as Neutral Accent 2 Escalation and Call Handling procedures 3. C3i Support Services Pvt,Ltd., It’s USA’s leading company and well reputed in the Europe region and spread its branch in India in Hyderabad .Working for C3I Support services Pvt. Ltd, as IT-Coordinator from Oct 2006 to till date. Operating System: Windows 2003, Windows XP, 2000 professional. Applications Used: Lotus Notes, Outlook 2003 etc. Responsibilities: Perform 24/7 operational support for helpdesk as required. Install, configure, maintain and troubleshoot Microsoft based systems. Proactively monitor systems taking corrective action when necessary. Ensure successful backup of systems. Develop and maintain accurate and complete documentation on servers. Develop, implement and document operating procedures for production servers. Manage and monitor system security to ensure compliance with IT security policy. Administer user accounts and access rights in compliance with IT security policy. Perform other duties or projects, as assigned. PERSONAL PROFILE: Name : Samuel. K Father's Name : China Daniel Date of Birth : 05-09-1980. Sex : Male Nationality : Indian Marital Status : Married Languages known : English, Telugu and Hindi, Tamil Permanent address : Vadalakunta-534316, Gopalapuram, W.G.Dt., A.P. India. Present Address : 1-7-412, Musheerabad, Hyderabad-500020. (SAMUEL.K)