National Escrow Processor

Posted on: 2008-01-11

Patricia L. Harris P.O. Box 27325 Denver, Colorado 80227 Phone Number-303-980-9528 Cell Phone-303-888-9659 E-mail [email protected] Objective My career for the past 24 years has been in the Real Estate/Title Industry. I am looking forward to new challenges and interested in starting a new career. As you can see I have a great deal of management experience. With proper training I feel that I am more than capable of filling any position that you may have open of which is not necessary that it be in a management position. I have always made it a goal to get along with anyone that comes into my life and working with the many different personalities in the Real Estate/Title Industry, I have been very successful with what I feel is a very valuable trait. Qualifications Escrow Receptionist Evergreen Office starting in 1983 Escrow Processor Evergreen Office starting in 1983 Escrow Builder Closer Transamerica Builder Division 1984 Escrow Real Estate Closer Transamerica DTC office in 1985 Escrow Branch Manager Transamerica Dry Creek Office starting around 1990 Escrow Order Entry Department Manager Transamerica order entry department open late 1999 Escrow Company Trainer Transnation Title AKA Transamerica started 5-2005 Escrow File Auditor this went along with being the company trainer Escrow Metro Manager Transnation started in November 2005 I have been with LandAmerica since 1983, 23 years of a wonderful career. Around February 2006 when Transnation, Lawyers and Commonwealth joined forces and become know as LandAmerica. At that time, I become an Assistant Metro County Escrow Manager. My job details were as follows:  Continuing to audit escrow files for all 3 brands  Assist in training of new employees  To clean up all dormant funds for all 3 brands  When a closer left; to clean up any problem files that were left behind  Monitor and investigate all overdrafts and losses that were filed by an escrow officer  Continue to run the order entry department which I opened over 7 years ago  Take customer calls for complaints and concerns and help them work through the present issue  Visited all branches on request and would do minor questions and answers on the current computer systems that were used by the company and to give 1 on 1 training if requested  To locate the owners of un-disbursed funds and return all funds with correspondence letters  To investigate, clear and/or address old title issues or claims on closed files Relevant Experience  I am proficient in most computer systems  I am proficient in the MS outlook, word programs and still learning the programs that the normal person would not take the time to explore  I have become proficient at writing correspondence letters to clients for follow up, to obtain all missing documents and/or clean up old files left behind or just simply to investigate a customer claim  I am proficient in the training of others to use new computer systems when joining forces with the current company that I was working with  I am proficient in the RESPA and Colorado Department of Insurance regulations and enjoy sharing this information with others  I am very detailed in documenting all relative information needed for each file and/or for each project I may be working on or clearing up Should I find a new position in this field I currently belong to the Colorado Association of Certified Closers. In joining this origination I have learned a great deal about the Real Estate/Title Industry and plan to continue my membership so that I may stay on top of the ever changing market that affect Realtors, Lenders, Real Estate and Insurance Regulations. Even though I may not have the knowledge base and experience for your company as I have stated above with the proper training I am sure that I can fill any position that you have open. I look forward to hearing from you in the future. Thank you in advance for your consideration. Sincerely Patricia L. Harris 303-980-9528—Home 303-888-9659--cell