Posted on: 2008-01-09
Joycelyn Jaggers 4694 Ireland St Denver, Colorado 80249 Phone: (720) 374-1947 Cell: (303) 809-2919 Email: [email protected] Personal Statement Dynamic sales and marketing professional with excellent communication and presentation skills. Demonstrated success building productive teams both internally and externally. An experienced Sales Manager of up to 24 District Managers and/or Account Executives. Highly Accomplished in the development and implementation of annual sales plans, strategies and tactics. Excellent computer skills, including Microsoft XP, Vista, Works, Word, Excel, Outlook, Power Point, Lotus Notes and Salesforce.com. Have been recognized for creative approaches to solutions and “big picture” thinking to achieve win – win results. Successful track record for P&L management. Have represented global companies such as Title Resources Guarantee Company, Avon Products, Inc., Service Master, Calvin Klein, Revlon and Brown & Williams Tobacco. Experience District Sales Manager, Analyzed, planned and forecasted sales results Negotiated affiliate business contracts with national accounts Hired, trained and coached sales staff Developed and executed training workshops Developed and presented sales campaigns to major accounts Effectively managed district expense budgets Represented company at national events and trade shows Requested by CEO to present at 2006 National Sales Meeting Exceeded prior year and national sales results 2005-2007 “Most Written Premiums Bound” recognition in 2005 Division Sales Manager. Delivered planned sales budget in excess of 35 million dollars. Exceeded planned performance in all Key Performance Indicators Hired, trained, coached, and performance managed Sales Managers Planned and executed sales training workshops Developed and presented content for groups up to 700 Represented company at major trade events Financial management of division expenses ($300K) Analyzed, planned and forecasted annual sales plans and results Exceeded fifth quarter (mid Dec-Feb) national incentive each year Exceeded national sales plan five years consecutively (5:6) Ranked in top 15 divisions in nation (13:84) Earned annual sales incentive 5:6 years Performance Results In my first assignment as a Division Sales Manager, I inherited a market that had never achieved sales plan. Under my leadership, the team exceeded plan in 5:7 key performance indicators in the first year. In the second year, the team experienced it’s first year of sales increase in over seven years and in the third and forth year met or exceeded sales plan. My second division team, although once successful, had not met sales plan in five years. Once assigned to the market I listened, assessed and quickly identified the influencers of the group. Building on the concept of TEAM, I implemented a higher level of communication and accountability in addition to modeling “best practices”. With the development of a strategic plan that including tactics, I was able to obtain 100% buy-in from the District Sales Managers. Consequently, we closed the year achieving “World Sales Leader” division (#2 region - 10:84 nationally). Performance results In my roles as District Sales Manager I have been responsible for major presentations to both internal and external customers, from creation to facilitation. A believer in “best practices”, I have effectively taken on the challenge of prospecting new customers resulting in significant sales increases for the company. In 2005, committed to fiscal responsibility, I successfully reduced spending within my district 30% without compromising service, staff morale or profits. In 2006, at ServiceMaster I shared responsibility with the Division Vice President interfacing with Realogy, the largest account for the company. In addition, I worked closely with the Sr. Vice President of Sales to craft the company’s current compensation model. At the 2005 Service Master National Sales Meeting, I was recognized in the general session meeting by CEO, Jonathan Ward as an inspirational, effective speaker. The recognition was based on his observation of a workshop I created and facilitated during the event. Education Bachelor of Science degree Managing Success University of Central Oklahoma Miller Heiman Edmond, OK Memphis, TN Strategic Selling Maximizing Performance Miller Heiman Training Miller Heiman Memphis, TN Memphis, Tennessee The Art of Negotiation Performance Management Avon Products, Inc American Home Shield Pasadena, California Memphis, TN Six Sigma Black Belt certificate (in training)Villanova University Villanova, Pa