Custpomer service rep

Posted on: 2008-01-04

Letanya Gregory 9 Belgium Street Newark, NJ 07103 862-576-8563, [email protected] Objective: Career position associated with, customer service, retail, related positions Summary of Qualifications • Able to quickly learn procedures and methods • Develop and implement new systems accurately and efficiently • Capable of handling multiple projects simultaneously • Excellent public relations and customer relations • Self motivated, conscientious individual with excellent written, and verbal skills, also able to work independently and as part of a team • Proven leadership qualities and problem solving capabilities Professional Skills Customer Service • Interacted with clients and venders in planning, coordinating and organizing domestic and international travel • Maintained client relations with follow up calls for notifications of changes and any updated information • Handled inquiries, concerns and issues in call center environments Cashiering • Managed approximately two cash registers, responsible for distributing and receiving cash transactions to and from clients • Handled daily receipts, and maintained inventory Work History 2007-2008 Customer Service/ JD Carton & Son Parsippany, NJ 2007-2007 Cashier/Customer Care, Subway, Newark, NJ 2006-2007 Cashier/Customer Care, Subway, Philadelphia, Pa 2005-2006 Grill Area/Cashier, McDonald’s, Newark, NJ Education/Training Certification in Computers, Jewish Vocational Services, New Jersey High school diploma, East Side High School, New Jersey Certificate in Career Training, Essex County College, New Jersey Computer Skills Micro soft Word, Excel, PowerPoint, Outlook, Access, Internet, Publisher References upon request