Recptionist

Posted on: 2007-12-18

Alicia M. Brown 100 Capistrano Drive Winston-Salem, NC 27103 (336)794-0804 [email protected] Summary of Qualifications Dependable, energetic self starter with excellent oral communication skills Adaptable team player with ten year experience in customer service Experience Volunteer Administrator (10/2007-11/2007) Wake Forest Baptist Hospital, Downtown Health Plaza, Winston Salem, NC „X Scheduled and confirmed appointments „X Monitored registration of incoming and outgoing patients „X Observed patient¡¦s visit cycle Receptionist/Traffic-Continuity Assistant (10/2003-11/2005) Inner-City Broadcasting , WBLS/WLIB, NY,NY „X Answered high volume phone system „X Received, sorted and delivered mail and faxes „X Produced and entered commercial copy „X Distributed promotional prizes Credit and Collections Assistant (1/2000-9/2003) Emmis Communications, WQHT/WRKS/WQCD, NY,NY „X Prepared daily revenue report for management „X Prepared, mailed and filed weekly invoices „X Collected, counted and deposited daily cash intake „X Made collection calls, inquiries and determinations Receptionist (2/1996-12/1999) Emmis Communications, WQHT/WRKS/WQCD, NY,NY „X Answered high-volume phone system for three major radio stations „X Greeted visitors and guests „X Trained and supervised interns „X Proofread and edited newspaper advertisement „X Distributed promotional prizes Education Real Estate Tax Consultant, Junior Associate (1/1990-5/1995) O¡¦Keefe Associates NY,NY „X Reviewed, prepared and paid real estate, water and assessment bills „X Investigated, researched, found misapplied tax payments „X Prepared weekly, monthly and quarterly reports for clients „X Created and maintained heavy file system NYC Technical College Brooklyn, NY-Nursing Major (9/1982-1/1984)