Posted on: 2007-12-15
133 Bermuda St. Titusville, FL 32780 [email protected] (321) 501-1210 Coleen Poitinger Professional Summary 23 years of increasingly responsible managerial experience, with special emphasis on customer service and claim dispute resolution. Proven track record of accounts receivables at 60 days or less. Reputation for maintaining the highest possible quality and productivity. Education B.S., Health Care Administration Melbourne, FL Keiser University (expected July 2009) Current GPA: 3.90 A.S., Health Care Administration Melbourne, FL Keiser University Graduated July 2007. Relevant Coursework: „X Contemporary Management „X Understanding Business Experience 2007 ¡V Current Cocoa Beach Internal Med. Cocoa Beach, FL Manager „X Building new practice, including new computer system „X Credential with all insurances „X Hired, manage, and trained staff efficiently on new computer applications. „X Purchased and pay all office related software and supplies. 2006 - 2007 Health First Physicians Cocoa Beach, FL Manager „X 100% of collections before completion date in previous software. „X Manage and train staff efficiently on new computer applications. „X Daily accurate entry of charges and reconciliation of payments. 2001-2006 Brevard Medical Group Cocoa Beach, FL Manager „X Achieved outstanding results with accounts receivables to be within 30-60 days. „X Developed and implemented in house sleep study to increase revenue. „X Effectively managed personnel and delegated assignments. 1999-2001 Wuesthoff Hospital Pt. St. John, FL Inc. South Ridge, SC Patient Account Representative „X Processed claims and payments in a timely manner. „X Resolved customer service issues effectively and timely. Skills, Certifications, and Awards 1986 -1999 „X Instrumental development of newsletter to increase accuracy in claims. „X Certified in D.M.E. products. Notary Republic.