insurance broker

Posted on: 2007-12-11

Debbie Brown 20435 Hemmingway Street Winnetka Ca 91306 818 528-4914 Email: [email protected] EDUCATION 1990-1991, Mercy College, Criminal Justice Major 1999- 2002, Empire State College, Criminal Justice Major 2004, City College (CWE) Campus, Graduated May, 04. BA in LA Sept-Dec 2006 Pohs Insurance School P&C class Completed Skills: Word, Outlook, Excel, Power Point, Faxing, Scanning. September 2004- Present: CSR for an Insurance Agency. renewals, reinstatements, LPR request. Working on AMS program, doing ID cards, binders, evidence of insurance, and some AR. I do endorsements for the following Companies, Encompass, Autoone, Farmers, GMAC, MetLife, Kemper, and travelers. I do quotes for Farmers, Gmac, Metlife, Travelers and Autoone. I run DMV/credit reports using choicepoint , I handle DMV suspension letters, and I do follow ups on home inspections. I deal with some underwriting issues and Answer Phones. JUNE 2004- SEPTEMBER 2004: Retail, worked part time in a vintage store as assistant manager to owner. I did sales, gift-wrapping, cashiering, posting prices, display. February 2004-September 2004: Part Time Receptionist/ Customer Service Rep for Allstate Insurance. Responsibilities included, Phones, Filing, collecting payments and enter it into their policy on Allstar computer program, assisting customers with their paper work. June 2002- January 2004: Attended College full time. January 2001- April 2001/Jan2002-April 15, 2002: Receptionist/Administrative Assistant, at a Financial Planning Firm. Responsibilities were as follows: Answering the phone, filing, some computer work, collating tax files, setting appointments, closing up the office on weekdays, opening the office on Saturday, handling large sums of cash, checks, and working with clients. Seasonal position for tax season. May 2001-March 2002: Receptionist, Gulf Club Heavy phone work, dealing with members and signing them in for golf on computer, typing menus on word and some excel, menu pro, handling cash , making reservations, placing orders, some training. 1998-1998 Travel Adviser/ Attraction Tickets Time Share, Blue Tree Condos Dealing with clients assisting them with their travel arrangements, car rental, hotels, booking them for their time-share