Vice President

Posted on: 2007-11-28

Lorelei P. Harrison 264 Clerk Street Jersey City, NJ 07304-2712 201-451-0616 [email protected] SUMMARY Executive with more than 15 years professional management experience. A wide variety of skills and experience including excellent interpersonal and leadership skills; particular expertise in problem-solving; excellent analytical and decision making skills; proven ability to conceptualize strategic solutions to challenges and implement practical, cost effective solutions; a respected business leader with experience in strategic planning and financial analysis; experience in account management, planning, marketing, customer service, human resources, contract administration, and vendor relations. Professional Experience Pershing LLC, Jersey City, NJ 1997 - Present Vice President Since March, 2006, I have managed the Statement Control Group, which is responsible for the content of more than 5M customer statements (quarterly). Previously, managed the Security Administration, Electronic Output, Output Management, Data Delivery, and Print Management Teams which included managing more than 40 associates responsible for providing access to, monitoring, retrieving, and distributing information to internal and external customers through a variety of media, including electronic applications, CD-ROM, microfiche, and print. In a previous role, I prepared annual budgets for seven cost centers, which comprised the majority of the Technology Group’s budget; conducted financial analyses and produced reports for senior management; managed the billing and contract administration relationships with more than 35 vendors for all logistical needs including equipment leases and maintenance, licenses, software, outsourced services; reviewed Capital Expenditure Requests and responded to internal audit reviews. I have participated on various workgroups and committees, including Pershing’s Executive Promotion Committee. Conducted an accounting/finance seminar for technology managers within the Information Management Group. I established policies, procedures, and job specifications for various teams, and implemented training strategies to better utilize staffing resources. The World Trade Institute, New York, NY, 1990 - 1995 (A service of the Port Authority of NY and NJ) Director, International Finance Seminars Designed, organized, managed, marketed, and administrated international finance seminars and conferences throughout the US. Networked and recruited senior executives from high profile financial and accounting firms to serve as conference chairpersons and speakers. Conducted market research through the use of direct mail surveys and telemarketing. Designed direct mail marketing (catalogs/brochures) and advertising materials (fliers/special offers, ad copy for newspapers and periodicals). Successfully exceeded annual revenue targets 30 – 50%. Lorelei P. Harrison, Page Two Prentice-Hall Information Network, New York, NY, 1989 - 1990 Manager, Customer Support Developed and managed customer support department for an online tax information service. Evaluated system performance. Maintained hardware, software, and facility resources. Coordinated and supervised research projects regarding tax legislation. Implemented research and technical support for customers and sales staff to enhance customer relations. Vantage Financial Services, Inc., Edison, NJ 1988 – 1989 Investment Representative Sold investment products including mutual funds, annuities, money market accounts, IRAs, and 401(k) plans, and life insurance to investors. Standard & Poor’s Corporation, New York, NY 1985 – 1988 Client Financial Relations Representative Managed the business unit responsible for administrating 2000 accounts in the Debt Rating department. Collaborated with senior management and industry analysts to develop effective policy regarding services, billing and account management. Instrumental in developing application and technical training programs to support sales staff and customers of online investment product. Federal Home Loan Bank of New York, New York, NY 1982 – 1984 Supervisor, Proof and Transit Department Managed team of 15 associates responsible for check processing activities (encoding/sorting), account and statement reconciliation, and bookkeeping. Developed successful workflow strategy to minimize overtime cost. Prepared monthly departmental reports. Hired and trained staff. Education Master of Business Administration, Banking and Finance Dowling College, Oakdale, NY Bachelor of Arts, Economics Fairleigh Dickinson University, Rutherford, NJ Commissions/Memberships Commissioned Notary Public National Association of Female Executives American Association of University Women Alpha Kappa Alpha Sorority, Inc.