Administrative Assistant

Posted on: 2007-11-08

23114 W. Kenyon Plainfield, IL 60544 Phone: 815-577-3074 Cell: 815-715-3630 [email protected] Kimberly A. Gnoth Profile Dependable, excels in a fast paced environment, works well independently as well as with a team. Experienced in customer service, collections and accounts receivable. Seeking long-term career that will enable the utilization of my experience and allow growth within the company. Experience May 2007-October 2007 A.R.S. Contracting, Inc. Administrative Assistant Responsibilities include payroll, billing, typing of contract proposals, creating purchase orders, accounts payable, working one on one with sales and operations to schedule and dispatch work to riggers, waivers, certified payroll. May 2000-May 2007 West Town Refrigeration Oak Park, IL Administrative Assistant/Collections/Billing Responsibilities include heavy phone work, typing of proposals and maintenance agreements, billing customer time and materials invoices, filing, dispatching service technicians, payroll, processing credit applications, running credit checks, processing credit card payments, keeping record of all delinquent accounts and credit risks. Working one on one with the branch manager and sales engineers on a weekly basis discussing account disputes and resolutions. Sending out correspondence to delinquent accounts via postal mail, e-mail and fax. Other responsibilities include ordering of parts, quoting customer repairs, and ordering office supplies. 1996-2000 Pedi Brothers, Inc. Addison, IL Customer Service Representative Customer Service responsibilities included heavy phone work, data entry, process daily orders, resolve customer disputes, work one on one with sales staff, meet with customers to discuss possible ways to better service their needs. Education 1986-1990 John F. Kennedy High School Chicago, IL Obtained High School Diploma Computer Skills Microsoft Word, Microsoft Excel, Microsoft Outlook, AS400, Quickbooks, Lotus Notes 6.1, Microsoft Scheduler References Upon Request