Leasing Consultant

Posted on: 2007-11-02

STEPHANIE N. DAWKINS 108 Bacon Avenue Leedom Estates New Castle, DE 19720 Phone (302) 252-5011 [email protected] Objective To obtain a position as a leasing consultant utilizing the following; an unwavering commitment to excellence, with the ability to understand the customer’s needs, work independently, and always go above and beyond what is expected. Self-starter & continues to maintain professionalism at all times, a true people person, with strong work ethics Employment March 2006- September 2007 WSFS BANK NEW CASTLE, DE Customer Service Representative IV (Acting Supervisor) • Basic Teller Functions- Deposits, Withdrawals, Payments • Coordinated “Business Appreciation Day” for small business customers • Screened incoming calls • Scheduled appointments with investment representatives • Supervised & motivated existing associates • Opened account for personal & business customers • Balanced personal drawer & branch daily • Successfully sold suggested products to customers • On a regular basis made non-customers- customers October 2002- March 2006 RUGGED WEARHOUSE NEWARK, DE Assistant Manager • Handle customers inquiries such as purchases, returns, and complaints • Supervised front end (cashiers and baggers) and mentor new associates • Operated cash register • Balanced store and all registers at the end of the business day Education 2004-2005 DEL-TECH COMMUNITY COLLEGE STANTON, DE • Criminal Justice Major 1999- 2003 WILLIAM PENN HIGH SCHOOOL NEW CASTLE, DE • Business Administration • Keyboarding • Accounting • Record Keeping References Available upon request