Posted on: 2007-10-12
JUDY G. BROWN FORT WORTH, TEXAS [email protected] 817-367-0050 / 817-903-0093 OBJECTIVE: Utilize my experience and skills in a professional work environment. Leader, team player and trainer capable of multiple tasks and deadlines without Supervision. Goal – Be the Best I can be EXPERIENCE: Bartender Maxine’s Cocktail Lounge July 2005 to August 2007 Strong Customer Service, organizing Special Events. Opening and closing, cash register, stocking, ordering supplies and promotional items, reports, and trouble shooting. Responsible for all money, merchandise and cleanliness. Performed multiple tasks while accomplishing public relations and customer service with patrons. Lead Communication Specialist AT&T Wireless Corporation December 1999 to July 2003 Exceeded individual and group quotas, President’s List – Southwest Region, data entry and maintenance of customer accounts, Sales and Service of equipment, inventory, audits and reports. Training sales staff on systems, customer service, equipment and sales techniques. Marketing for new consumer and/or small business clients Sales Consultant Sprint PCS Corporation September 1996 to December 1999 Sales and service, top sales for 2 years. Marketing ideas and techniques, security system, monthly and daily reports, data entry and maintenance of existing accounts, training of new staff, inventory and audits. QAR Specialist – Expediter Lockheed Martin Aeronautics Corporation September 1986 to June 1994 – Downsized Established a new QAR system increasing productivity. Coordinated and managed special teams in problem solving faulty parts and/or tools. Accelerated production on priority parts, decreasing manufacturing time. Continually met or beat deadlines and effectively maintained all other required tasks or assignments. Claims Specialist Houston General Insurance Company October 1975 to August 1981 Investigated and negotiated high exposure claims, analyzed case exposure and advised Management and Defense Counsel. Monitored and assisted Defense teams during litigation and court proceedings. Negotiated settlements, assisted Supervisor with training of new employees, maintained a working follow up system on all open cases or claims. SKILLS: Formal reports, Data Entry, Windows 98, Windows XP. POS systems, Sales training, Marketing, Public Speaking, Fund Raising, Team Building, Inventory Control and Reports, Back Office Reports, Trouble Shooting, Investigations, Surveillance, Merchandising, Presentations, and Customer Service. EDUCATION: Arlington Heights High School Fort Worth, Texas State of Texas Insurance Fort Worth, Texas All Lines Investigations State License of Texas – All Lines VOLUNTEER: Crisis Consultant Assist Counselors and legal staff with crisis situations. Assist in Fund Raising and provide communication to people in crisis.