Behavioral Paraprofessional

Posted on: 2007-10-01

Elizabeth Hitchcock 213 Chattooga Drive, Woodstock, GA 30188 678.494.9691 [email protected] Summary Strong interpersonal and communication skills, organized with administrative experience working in changing, fast-paced environments. Detailed oriented and resourceful in completing projects, able to multitask effectively. Employment Focus Counseling and Training, Inc., Woodstock, GA., Behavioral Paraprofessional 8/2006 –Current • Provide Support to the Case Manager ensuring that all objectives are met • Responsible for client services in several counties; duties include answering client queries, problem solving, and making recommendations • Prepare weekly reports for interdisciplinary team • Formulate creative plans and implement to ensure that training is tailored to client and family needs • Coordinate and schedule services with interdisciplinary team and community service agencies to ensure that client receives essential assessments • Coordinate and manage multiple priorities and projects on a timely basis • Manage bank reconciliation and bookkeeping services including basic general ledger, payroll, and accounts receivable/payable. Prepare income tax returns • Monitor and record contractor expenses • Perform general office duties and administrative tasks • Schedule client appointments and maintain up-to-date confidential client files • Take a leadership role in coordinating services with interdisciplinary team to ensure that clients receive accessible medical and psychological evaluations in a timely manner City of Hoover Board of Education, Bus Driver, Substitute Teacher and Office Aide, Hoover, Alabama 2/1989-7/2006 • Responsibilities included supervising elementary students while traveling to and from school, as well as keeping monthly and other related reports • Taught, and maintained order in the classroom; performed administrative duties State Farm Insurance Companies, Homewood, AL, Benefits Specialist 5/1999-6/2000 • Assisted employees with routine benefits related questions as the first point of contact for employee insurance related issues • Performed general office duties, i.e. typing filing and handling telephone inquiries, as well as various other projects in the Human Resources department. • Processed long term disability and life claims for employees and agents within the region • Worked with outside insurance vendors with billing and balancing accounts • Balanced corporate insurance accounts and processed monthly reports of various accounts for review by the corporate office • Prepared and presented new employee orientation on benefits offered employees Manpower and Accountemps, Hoover, AL 1989-1992 • Provided administrative, bookkeeping and secretarial support in various office environments. Continental Corporation, Hoover, AL Office Manager and Bookkeeper, 3/1987-12/1988 • Managed office staff, prepared correspondences, maintained in-office calendar, keeping track of schedules/appointments • Posted billing and ran various invoices for venders and contractors • Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing • Researched and selected a carrier for health insurance. Filed health insurance and workers’ compensation claims, secured liability insurance on contracts • Prepared monthly sales taxes, inventory, annual reports, and all credit reporting • Reviewed, and verified payroll documents Education • University of Alabama at Birmingham, B.S. in Psychology, minor in Cognitive Science, May, 2006. Member of Psi Chi, National Honor Society in Psychology Computer Skills • Experienced using Microsoft Word, Works, Excel, PowerPoint, and Publisher as well as QuickBooks and Peachtree Accounting Programs. Community Service • United Way of Alabama, Family Violence Project, PTO Board, Gwin Elementary, Hoover, Alabama