Organization Learning Specialist

Posted on: 2007-09-26

Anna Gomez 206.350.5683 [email protected] PO Box 18563; Grace Station, Asheville, NC 28814 SUMMARY OF QUALIFICATIONS Proven skill in managing full life cycle training for all employees of highly technical organizations to achieve business targets. Expertise in guiding teams through learning barriers, cultural issues and underlying group dynamics towards business goals. Practice is grounded in education and research. Demonstrated excellence in curriculum design, training and evaluation. •15+ years experience using instruction as primary vehicle for reaching business goals. •Extensive experience in leadership coaching, training, group facilitation and conflict resolution. •As trainer of multi-discipline team, advanced strategy of two technical organizations with budgets of $50 – $65 million, 1000 people, multi-locations and multiple lines of business. •Resourced and managed training talent for widespread technical process improvement efforts of 600 people. •Proactive initiation of training materials and continuous quality improvement processes for two directors. PROFESSIONAL EXPERIENCE Terra Firma: Grounded Change, Asheville, NC Principal, Strategic Training Consultant, 2003 - present Foster organization effectiveness through education and organization development. Facilitated improvements between FL state and federal agencies to improve response to natural disasters. Improved employee relations, revenues and team capacity for one of "America’s Best Colleges." Designed training for governance, strategy, project management and human resource issues. Instructed team for software developer-turned-entrepreneur. The Boeing Company Championed director-level change projects at world’s largest aerospace business and exporter, a Fortune 25 company, with revenues over $52 billion. Executive Trainer, Boeing Leadership Center, St. Louis, MO, 2002 - 2003 Coached executives from around the world with budgets of $63 million to $12 billion, whose concerns often affected international economies and civil welfare. Instructed and facilitated strategic problem-solving at premier leadership development program, using state-of-the-art tools and methods. Organization Training Director, Integrated Defense Systems (Boeing), Seattle, WA, 2001 - 2003 Implemented training as vehicle for integrated process improvement. Developed and cultivated communities of practice to enhance learning organization. Shared best practices with partners and suppliers to broaden and raise efficiency. Company representative for corporate-wide team of executives and scholars to integrate knowledge management into enterprise. Instructed leaders and teams on software process improvement. •Initiated and instructed organization change for software organization with budget of $60 million. •Streamlined seven improvement methods for application in merged software organization. •Revamped customer service processes to reduce organization budget $12 million in one year. Organization Learning Advisor, Commercial Airplanes Group (Boeing), Renton, WA, 1998 - 2001 Created and delivered experiential leadership education. Facilitated merger of organization as size tripled. Advanced strategic planning for software organization of 1000 through training. •Facilitation in launch of Virtual Learning University initiative. •Developed learning materials and activities for inclusion of strikers after unprecedented white-collar strike, leading to critical initiatives. •Guided enterprise-wide three-day conference with 20 experts concluding in balanced scorecard strategy. Management Training, Curriculum Designer and Instructor, Leadership Education, Training and Development, (LEAD) (Boeing), Renton, WA, 1997 - 1998 Designed company-wide experiential curriculum to address sweeping changes of commercial airplanes manufacturing and sales. Strategy development and facilitation of workshop with groups to improve business outcomes. •Facilitated sessions which resulted in 60% reduction of blackout time during software conversion --each hour valued at least $3 million dollars, equivalent to approximately $240 million savings. •Meeting time decreased 35% and concluded with initial rivals co-leading. •Trained 500 to use new enterprise software and on re-engineering for global competitiveness. Envision Change, Seattle, WA Principal, Organization Instructor, 1994 – 1997 Consulted with non-profits, municipalities, federal agencies and corporations to achieve key business objectives relating to cost, quality and schedule •Initiated, partnered developed, delivered executive director leadership development series with United Way. •Envisioned and led world-wide project at 1996 Olympics; managed international team of 50; clarified decision-making, even during bomb crisis. •Developed curriculum and evaluation processes to meet requirements for leadership development. •Launched multi-level learning organization for pro-bono consulting; served 40 non-profits in six years. EDUCATION Ed. D. , Organization Change, Pepperdine University, Malibu, CA. Masters, Management and Consulting, Leadership Institute of Bastyr University, Seattle, WA. BS, Education, University of Georgia, Athens, GA. SCHOLARSHIP Holden Foundation Scholarship. Academy of Management “Most Promising Dissertation” Award. Strong Foundation Scholarship.